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Customer Insights and Engagement Lead
Alpro GroupSeremban, Negeri Sembilan, Malaysia21 hari lalu
Penerangan pekerjaanStrong interpersonal skills and a customer satisfaction focus Experience in customer support and effective communication skills Analytical skills to interpret customer data and market research Ability to work effectively in a team and independently Bachelor\'s degree in Marketing, Business, or a related field Relevant experience in the healthcare or pharmacy sector is a plus Entry level Full-time Pharmaceutical Manufacturing
Overview
Alpro Pharmacy Sdn Bhd is a community-based pharmacy providing healthcare and pharmacy services across Malaysia. Founded in 2002 with a single outlet in Port Dickson, the company has since grown to over 300 stores nationwide, making it the no.1 prescription pharmacy chain in the country. Alpro Pharmacy aims to create a healthy and vibrant world by offering a wide range of healthcare services, supported by a diverse team of healthcare professionals.
Role Description
This is a full-time on-site role located in Seremban for a Customer Insights and Engagement Lead.
Responsibilities
- Analyze customer data to gain insights and enhance customer satisfaction
- Provide tools and event support to outlets
- Develop engagement strategies and manage events
- Conduct market research and work closely with various teams to implement customer-centric initiatives
Qualifications
Seniority level
Employment type
Industries
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Customer Engagement • Seremban, Negeri Sembilan, Malaysia