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Service Sales Support Engineer

Service Sales Support Engineer

Camfil Asia PacificPetaling Jaya, Selangor, Malaysia
2 hari lalu
Penerangan pekerjaan

Sales Support Engineer

“Human resources isn't a thing we do, it's the thing that runs our business,” Steve Wynne.

  • Assess customer requirements, site conditions, and HVAC system configurations to recommend optimal filtration solutions.
  • Provide technical support during project design, tendering, and commissioning stages.
  • Prepare and deliver proposals, technical documentation, and cost-benefit analyses.
  • Collaborate with sales, product manager, engineering teams and customer service team to ensure proposed solutions meet performance, energy efficiency, and sustainability requirements.

Market & Product Knowledge

  • Stay updated on HVAC standards, IAQ regulations, and filtration technologies (ASHRAE, ISO, EN, DOE, etc.).
  • Conduct competitor and market analysis to identify trends and business opportunities.
  • Provide feedback to product management to support continuous improvement.
  • Support clients post‑sale with technical advice, troubleshooting, and performance monitoring.
  • Conduct training sessions for customers, contractors, and internal teams on filtration technologies and best practices.
  • Pre‑sales : Product application and specification assistance.
  • Post‑sales : Installation, commissioning, and training support.
  • Technical expertise in HVAC and air filtration.
  • Strong consultative sales and solution‑selling skills.
  • Analytical thinking and problem‑solving.
  • Customer‑focused with relationship‑building ability.
  • Results‑driven and self‑motivated.
  • Team collaboration and cross‑functional coordination.

    • Qualifications

  • Bachelor’s degree or diploma in Mechanical Engineering, HVAC, Environmental Engineering, or related field.
  • Minimum 3–5 years of experience in HVAC, IAQ, air filtration, or related technical sales roles.
  • Strong understanding of HVAC systems, filtration principles, and clean air regulations / standards.
  • Proven track record in technical sales and key account management.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to work independently and travel as required.

    • Job Details

  • Seniority level : Executive
  • Employment type : Full‑time
  • Job function : Sales, Customer Service, and Quality Assurance
  • Industries : Manufacturing

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    Buat amaran kerja untuk carian ini

    Service Engineer • Petaling Jaya, Selangor, Malaysia