Talent Acquisition Admin Specialist, HR Services

Overview

AstraZeneca is a global, innovation-driven BioPharmaceutical company dedicated to the discovery, development, and commercialization of prescription medicines for serious diseases. We are trusted partners, collaborating across the global enterprise to enable the business and drive professional growth on a global scale. HR Services is a key service tower within Global Business Services, supporting all AstraZeneca colleagues worldwide with HR and People-related processes—from hire to retire. As a core member of the HR Services Team in Malaysia, you will provide high-quality support to local HR professionals and customers, with a focus on workforce administration and recruitment administration activities. You will use HR technologies—including Workday and ServiceNow case management—along with telephony and other tools to resolve complex issues. Collaboration with HR and IT stakeholders in India is crucial for ongoing HR process and technology improvements to enhance the service experience. Responsibilities

Interview Scheduling & Coordination : Arrange candidate interviews and manage schedules and logistics, ensuring calendars are accurately maintained. Documentation Management : Prepare job contracts, offer letters, and other hiring documentation in accordance with company policy. Candidate Communication : Manage all candidate communications professionally, including sending rejection notifications as appropriate. Expense Administration : Oversee candidate expense submissions and reimbursement processes. Query Management : Respond to candidate inquiries throughout the recruitment process. Administrative Support : Provide administrative assistance to Talent Acquisition partners and hiring managers during recruitment. Process Adherence : Follow knowledge base and work instructions to ensure consistent, accurate service. Data Quality Assurance : Conduct regular quality checks on employee data in Workday and coordinate with employees, managers, or local HR to resolve issues. New Hire Data Entry : Collaborate with Talent Acquisition teams on new hire data entry processes, including tracking requirements for externally managed resources. Continuous Improvement : Seek opportunities for process and technology improvements; work with Hiring / Recruitment Global Process Owners to prioritize and implement enhancements. Stamp Duty Administration : Manage employment contracts requiring stamp duties, where applicable. Knowledge, Skills & Experience

HR Process & Transaction Support : Experience supporting HR transactions, ideally with Workday. Data Accuracy & Attention to Detail : Commitment to high standards in data quality and process accuracy. Technology Literacy : Proficient in HR and service center technologies, such as case management systems, telephony, and online portals. Communication Skills : Fluent written and verbal English communication. Task & Time Management : Ability to prioritize and manage multiple tasks efficiently in a dynamic, matrixed team. IT Skills : Proficiency in Microsoft applications and other business platforms. Personal Effectiveness : Strong communication, organizational, and interpersonal skills. Confidentiality : Experience handling sensitive employee and HR information. Service Level Delivery : Track record of meeting service level agreements, including coordination with third-party providers. Analytical Thinking : Strong problem-solving skills with ability to apply creative solutions. Adaptability : Flexible to changing priorities and business needs. AstraZeneca is an equal opportunity employer. All qualified applicants will be considered for employment without discrimination based on disability, sex or sexual orientation, pregnancy or maternity status, race, national or ethnic origin, age, religion or belief, gender identity or reassignment, marital or civil partnership status, protected veteran status, or any other characteristic protected by law. Only candidates with the right to work in the country / countries where the role is advertised will be considered. Date Posted : 18-Sept-2025

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