Service Attendant

SERVICE ATTENDANT

Mandarin Oriental, Kuala Lumpur is looking for a Service Attendant to join our Fitness & Wellness team.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

About the job

Based at the Mandarin Oriental, Kuala Lumpur / within the Fitness & Wellness Department in Kuala Lumpur, the Service Attendant need to ensure that a high standard of service is maintained throughout the Spa. The Service Attendant reports to the Director of Spa & Wellness.

As Service Attendant, you will beresponsiblefor the following duties :

Responsible for the maintaining the cleanliness of the entire Spa in particular the changing rooms, toilets, showers, relaxation areas, fitness and wellness center, spa suites and pool.

Ensure lockers are stocked with clean linen at all times and remove soiled linen.

Maintain inventory of supplies for the operations of the spa.

Assist with cleaning of pool area outside of operating hours and ensure all standards are maintained throughout the day.

As Service Attendant, weexpectfrom you :

Minimum SPM qualification, preferably with credits in English.

Having Spa Management or related qualifications is an added advantage.

2 years working experience in hospitality or tourism related industry.

Have basic knowledge on technical aptitude and Spa operation.

Independent and able to work with minimum supervision.

Our commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

EPF (Employees Provident Fund) contributions (higher than the norm)

SOCSO (Social Security Organisation) & EIS (Employment Insurance System)

Public holiday entitlement based on Malaysian calendar

Exceptional rest area & colleagues engagement activities.

We’re Fans. Are you?

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