Transition / Finance Project Manager (BPO or SSC)

Apply for the Transition / Finance Project Manager (BPO or SSC) role at ACCA Careers . This role leads end-to-end transition and transformation programs within a BPO environment, driving operational readiness, process improvement, and innovation across people, processes, and systems.

Responsibilities

• Lead end‑to‑end transition activities from planning to service delivery, ensuring operational readiness and smooth knowledge transfer.
• Develop and manage transition plans encompassing people, processes, systems, and governance frameworks.
• Ensure adherence to SLAs, KPIs, and contractual requirements during transition and transformation phases.
• Design and execute transformation strategies to drive innovation, efficiency, and cost savings.
• Implement continuous improvement and digitalisation initiatives across business functions.
• Manage large‑scale transformation programmes using structured methodologies such as Lean Six Sigma, Agile, or PMP.
• Identify and mitigate project risks while ensuring alignment with business objectives.
• Build and maintain strong stakeholder relationships across internal teams, clients, and suppliers.
• Facilitate governance meetings, workshops, and executive briefings to support change management.
• Act as a change leader, promoting adoption of new processes and systems with clarity and empathy.

Qualifications

Benefits & Offer

To apply online, please click the "Apply" button below. For a confidential discussion about this role, contact Georgina McEwen at +603 2302 4007.

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