Central Services Engineer

About Ekco

🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

☁️ In a few words, we take businesses to the cloud and back!

🌍 We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland.

Position Summary

This positions candidate will need to have the knowledge and ability to maintain and configure backup solutions for clients, have proficiency when using Kaseya 365 products (Autotask and Datto), have vast knowledge on  client environments and  solutions. This role will form need to work partial UK hours.

Acceptable Performance

To succeed in this role, an individual must be able to perform the duties required, in accordance with established standards for the position. The suitable candidate must be able to successfully complete each essential task. Accommodation may be made to assist qualified individuals with disabilities to fulfill the essential functions of the job.

Role

• Manage and report on client IT environment & backups.
• Create and Manage automations generated within Datto.
• Handle any internal requests / issues relating to our products.
• Liaise with deployments, projects, sales and support department when required.
• Manage Patching for all clients for firewalls, servers and endpoints.
• When all monitoring and alerting tickets are remediated, you will be required to work on support issues and requests

Responsibilities

Requirements

IT Skills :

Benefits / Perks

Why Ekco