Service Desk Analyst (Native Japanese Speaker)

Service Desk Analyst (Native Japanese Speaker)

We are seeking a highly motivated individual to join our team as a Service Desk Analyst for Native Japanese . The ideal candidate will be responsible for resolving technical issues related to network, hardware and software for both internal and external customers, providing proactive support, and ensuring customer satisfaction.

Key Responsibilities

• Single point of contact for troubleshooting and resolving technical issues for network, hardware and software based on customer needs.
• Provide answers to service, product, and technical inquiries for current and legacy products.
• Offer proactive support to help reduce the occurrence of issues.
• Collaborate with team members to meet service-level agreements (SLAs).
• Communicate effectively in both writing and speech.

Qualifications

Skills & Experience

This role offers an excellent opportunity for individuals looking to develop their technical support skills in a dynamic and customer-focused environment.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

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