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Relationship Manager (Nationwide)

Relationship Manager (Nationwide)

AFFIN GroupBrinchang, Pahang, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

Responsibilities

  • Account Profitability : Maximise earnings potential and revenue of relationship.
  • Accountability : Review and monitor performance of accounts.
  • Service Management : Ensure promptness and quality of credit processing.
  • Credit Monitoring : Monitor overdue accounts and undertake prompt measures to prevent NPLs.
  • Information Sharing : Provide customer level information to relevant parties within the Bank.
  • Facilities Management : Facilitate the drawdown of facilities.
  • Client Relationship Management : Support, identify, solicit and establish a high value client base.
  • Customer Interface : Accountable for customer relationship and customer interface.
  • Operations Management : Manage proactively a portfolio of SME accounts by monitoring the status and credit risk of each account.
  • Coordination : Coordinate and / or liaise with branches / head office departments to maximize process efficiency and customer satisfaction.

Additional Responsibilities

  • Act as Backup Compliance Coordinator and assume responsibilities as required under BNM’s document policy and Bank’s Anti Money Laundering Guidelines / Manual for the Business Centre (BC).
  • Act as the Backup Operational Risk Coordinator for implementation of Operational Risk Management and Methodologies for the BC.
  • Champion Operational Risk Management (ORM) activities in the Business Unit.
  • Liaise with Group Operational Risk Management (GORM) on ORM activities.
  • Responsible to report ALL operational defects (Actual Losses, Potential Losses and Near Miss Events including Shariah Non – Compliance (SNC) events) via Loss Event Database (LED) in timely manner.
  • Utilize the Operational Risk (OR) Tools i.e. Risk Control Self-Assessment (RCSA), Key Control Standard (KCS), Key Risk Indicators (KRI) and Scenario Analysis (ScAN) in managing Risk exposure.
  • Undertake additional responsibilities assigned by immediate superior as and when required
  • Act as the Backup BCP / DRP Coordinator for Business Contingency Plan for the Business Centre (BC).

    • Job Requirements

  • Degree in Accounting, Finance, Banking, Business, Economics or any similar discipline.
  • Experienced in marketing and credit processing.
  • Strong command of Bahasa Malaysia and English, both oral and written.
  • Good public speaking and presentation skills.
  • Overall Bank’s Credit, Operations and Product knowledge.
  • Keep abreast with SME issues, policies and trends in the country.
  • Basic business acumen and industry knowledge.

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Relationship Manager • Brinchang, Pahang, Malaysia

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