Tawaran kerja ini tidak tersedia di negara anda.
Mandarin Speaker Customer Service (Crypto)
UBASE AsiaKuantan, Pahang, Malaysia1 hari lalu
Penerangan pekerjaanProvide timely, accurate, and professional responses to customer inquiries with empathy. Handle a high volume of interactions efficiently while clarifying complaints and offering solutions. Identify and elevate complex issues to internal teams (tech support, compliance, fraud, etc.) and follow up on unresolved cases. Maintain an in-depth understanding of products and services (spot trading, futures, P2P, staking, etc.). Guide users through account setup, KYC, deposits / withdrawals, and trading processes. Proactively educate users on platform updates, new features, and security practices. Adhere to internal protocols and regulatory compliance guidelines. Monitor and report suspicious behaviours, scams, or fraud attempts. Ensure all interactions align with security best practices. Collect user feedback and report recurring issues for product improvement. Document customer interactions and maintain accurate case logs. Provide support in multiple languages as required, prioritizing bilingual or multilingual service. Education Background : SPM & above Fluent in both English & Chinese (training 100% English) Flexibility to work in shifts (including weekends and holidays) Minimum 1 year Customer Service Experience Tech‑savvy with familiarity in cryptocurrency and blockchain technology is an added advantage
We are looking for Mandarin-speaking candidates to join our team as Non-Voice Customer Support Representatives for a leading cryptocurrency client . This is a remote position with responsibilities focused on chat-based support only'—no phone calls involved.
Responsibilities
- Work from home (fully remote).
- 24 / 7 rotational shifts, including nights, weekends, and public holidays.
Job Description
1. Customer Support & Issue Resolution
2. Product Knowledge & User Education
3. Compliance, Security & Risk Management
4. Feedback, Reporting & Multilingual Support
Job Requirements
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Service Mandarin Speaker • Kuantan, Pahang, Malaysia
Pekerjaan yang berkaitan
- Dinaikkan pangkat
- Baharu!
IT Service Delivery Manager - Malaysia
CODA Technology ServicesKuantan, Pahang, Malaysia Director @ CODA Technology Services | IT Recruitment | IT Project Delivery | IT Consulting.We are hiring an IT Service Delivery Manager on a permanent basis to support a global enterprise retail or...Tunjukkan lagiKemas kini terakhir: 1 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Android Developer | Remote | Cryptocurrency Exchange
J RECRUIT FIRMKuantan, Pahang, Malaysia Job Openings Android Developer | Remote | Cryptocurrency Exchange.About the job Android Developer | Remote | Cryptocurrency Exchange.
Maintenance of Android base components and underlying framework ...Tunjukkan lagiKemas kini terakhir: 1 jam yang lalu
- Dinaikkan pangkat
English - Mandarin Interpreter / Customer Service (WFH) (Remote)
GP Asia Sdn. Bhd.Kuantan, Pahang, Malaysia As a language interpreter, you will interpret on-demand calls from diverse sectors such as medical, insurance, legal, and utilities fields (Training provided).
Hence, fluency in English and Mandarin...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu
- Dinaikkan pangkat
Korean–Japanese Bilingual Specialist – AI Trainer
Invisible Expert MarketplaceKuantan, Pahang, Malaysia Korean–Japanese Bilingual Specialist – AI Trainer.Are you a bilingual professional fluent in Korean and Japanese eager to shape the future of AI? Large‑scale language models are transforming the wa...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Success Engineer, APAC Malaysia (remote)
JumioKuantan, Pahang, Malaysia As a Customer Success Engineer at Jumio, you will play a crucial role in the Customer Success team, focusing on the customer onboarding process and providing premium support to selected clients, en...Tunjukkan lagiKemas kini terakhir: 1 jam yang lalu
- Dinaikkan pangkat
Customer Service Representative (WFH)
VDart MalaysiaKuantan, Pahang, Malaysia Direct message the job poster from VDart Malaysia.Talent Partner | VDart Malaysia | Hiring for Tech roles.This is a WFH Opportunity - 24 / 7 rotational shifts.
Respond to customer queries in a timely ...Tunjukkan lagiKemas kini terakhir: 13 hari yang lalu
- Dinaikkan pangkat
Dari Contract Interpreter
Propio Language ServicesKuantan, Pahang, Malaysia We do that by providing both remote and on-site services in more than 350 languages, for over 9,000 clients with a diverse and highly experienced staff, and over 10,000 contract interpreters.Qualit...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu
- Dinaikkan pangkat
Customer Service Representative
AlphaiotabpoKuantan, Pahang, Malaysia Exciting Work-from-Home Opportunities.Learning & Development Programs to Upskill Yourself.Health and Wellness Perks & Benefits.
Motivating and Supportive Teams.Alpha Iota is based in Southeast Asia,...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)
Bowtie Life Insurance CompanyKuantan, Pahang, Malaysia Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.
As a young and fast-growing company, grooming and learning from the next gen...Tunjukkan lagiKemas kini terakhir: 16 hari yang lalu
- Dinaikkan pangkat
Primary Support Engineer, SAP BASIS – HANA （Japanese speaker)
Rimini StreetKuantan, Pahang, Malaysia Primary Support Engineer, SAP BASIS – HANA (Japanese speaker).The Primary Support Engineer, SAP BASIS HANA (Japanese speaker) will provide exceptional remote‑based support for mission‑critical SAP ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Service – Mandarin & English - Fully WFH- RM3,000
Tribe DigitalKuantan, Pahang, Malaysia Customer Service – Mandarin & English - Fully WFH- RM3,000.Career growth opportunities – 80% of our frontline leaders have been promoted internally.
Support the customers of our leading mobile gamin...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Member Guidance Specialist (English & Mandarin Speaking)
YPOKuantan, Pahang, Malaysia Member Guidance Specialist (English & Mandarin Speaking).FACILITATOR | ADVOCATE | PROBLEM SOLVER | COMMUNICATOR | OPTIMIZER | PARTNER.
YPO is a member organization for over 38,000 CEO's and leaders ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Remote Video Interpreter - Mandarin
Neo HorizonKuantan, Pahang, Malaysia Remote Video Interpreter - Mandarin.Join to apply for the Remote Video Interpreter - Mandarin role at Neo Horizon.We are currently hiring Remote Video Interpreters to facilitate conversations betwe...Tunjukkan lagiKemas kini terakhir: 1 jam yang lalu
- Dinaikkan pangkat
Account Partner - All Regions
OneByZeroKuantan, Pahang, Malaysia This role is open to candidates based in the Philippines, Malaysia, and Vietnam.We also welcome applicants who are open to relocating to any of these countries.
OnebyZero is a next‑generation Data a...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Overnight Concierge Mandarin & Cantonese Speaker (Remote, Malaysia)
Ten Lifestyle GroupKuantan, Pahang, Malaysia Location : Malaysia (Fully Remote).Languages : Cantonese, Mandarin & English (Fluent).Shift Hours : 10 : 00 PM - 7 : 00 AM MYT, Monday to Sunday, including Public Holidays.
This is a remote role in Malaysi...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Mandarin Freelance Interpreter
ContactLink SolutionsKuantan, Pahang, Malaysia As a remote interpreter, you play a significant role in facilitating communication between MANDARIN and English speakers.
The interpreter needs to be able to process information quickly and with acc...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
WFH Mandarin & English language interpreter role (remote)
GP Outsourcing Asia Sdn BhdKuantan, Pahang, Malaysia Helping Companies Expand into Malaysia | EOR & Outsourcing Solutions for Seamless Growth.Seeking Talented Mandarin or Cantonese Interpreters.
Are you passionate about languages and communication? Do...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
Virtual J1 Chinese Teacher (25-26) School year
Proximity Learning, Inc.Kuantan, Pahang, Malaysia Virtual J1 Chinese Teacher (25-26) School year — Proximity Learning, Inc.Join to apply for the Virtual J1 Chinese Teacher (25-26) School year role at Proximity Learning, Inc.Direct message the job ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu