Mandarin Bilingual Receptionist

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We are seeking a Mandarin-speaking Receptionist / Virtual Assistant to support our accounting firm with client communication, clerical duties, and administrative assistance. This role requires strong communication skills in Mandarin and English, attention to detail, and the ability to handle both repetitive and one-off tasks with professionalism.

Overview

The successful candidate will be responsible for making outgoing calls to clients, handling incoming calls, and performing clerical and administrative tasks.

Key Responsibilities

• Make outgoing calls to clients for reminders, clarifications, and document gathering.
• Handle incoming calls : route messages, answer basic questions, and serve as a client point of contact.
• Make one-off calls to convey information on behalf of the firm.
• Assist the management team with one-off and recurring tasks.
• Perform clerical / data-entry tasks, including gathering and organizing client information.
• Support payables and assist with making payments.
• Manage workload that fluctuates during monthly due dates and tax season.
• Balance phone-based work (approx. 50%) with email, clerical, and admin tasks (approx. 50%).

Requirements

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

BruntWork is an equal opportunities employer and welcomes applications from diverse candidates.

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