Supervisor, Remote Operations

Function Technical Services incls. Engineering / geology / mining / remote ops / central lab

Graymont is actively seeking a qualified and dynamic individual to assume the role of Remote Operations Supervisor at our Petaling Jaya-based Remote Operations Center (ROC) in Malaysia.

Malaysia - Regional Office

Our Role :

Graymont is actively seeking a qualified and dynamic individual to assume the role of Remote Operations Supervisor at our Petaling Jaya-based Remote Operations Center (ROC) in Malaysia. Reporting directly to the Director of Maintenance & Process Engineering, the Remote Operations Supervisor will play a crucial leadership role, overseeing a team of engineers responsible for the remote monitoring and operation of plants through our cutting-edge process control system. The remote operations supervisor will also lead efforts in maintaining technology and continuous improvement initiatives that will lead to scaling up of automation in the region. Graymont operates multiple Remote Operations Centers (ROCs) strategically positioned to support Global Operations. As a member of our team based in Petaling Jaya, you will lead and contribute directly to Graymont's corporate objective of advancing centralized operations.

In addition to overseeing day-to-day decisions related to employee management, the Remote Operations Supervisor will lead future recruitment, training, and development initiatives. The role also involves fostering team building and effective collaboration across various functions, including close coordination with supporting stakeholder groups like Operations, Process Engineering, and Information Services. This opportunity invites you to join us at the forefront of innovation in the lime industry, contributing to the ongoing excellence of Graymont's remote operations program and our commitment to a sustainable future through advanced process automation.

Key focus areas the role will include :

Provide leadership and guidance to a team of Remote Operations Engineers in ensuring safe and continuous operation, product quality, and environmental compliance.

Collaborate globally with plant-based personnel and Remote Operations Engineers across different ROCs to optimize operational processes, drive continuous improvement and scaling up of the program.

Cultivate a culture of excellence, in terms of consistency in operational practices across all Graymont ROCs, aiming for seamless coordination and eliminating distinctions in operational approaches, ensuring standardized and efficient global operations.

Oversee the monitoring and control of plant production equipment, making necessary recommendations to meet operational and quality requirements.

Maintain shift operation records, facilitate information exchange between ROCs and communicate effectively with onsite operations personnel, maintenance technicians, supervisors, and process engineers.

Monitor and analyze various process trends, apply knowledge to drive process efficiencies, and actively contribute to special projects aimed at improving the remote operations program.

Work collaboratively with Graymont’s Technical Services Group and plants to expand and enhance the automation strategy.

Assist in the defining and implementation of standards, methods and procedures for operating processes remotely.

Evaluate performance and conduct performance appraisals for direct reports.

Review new hire applications, interview, and select new team members in collaboration with regional leadership.

Identify, develop, continuously improve, and communicate best available process practices within Graymont.

Ideally, the successful candidate will have the following attributes and qualifications :

Post-secondary education with an Engineering degree or technical certification (experience demonstrating an advanced process control background will be considered).

2+ years of industrial experience in a manufacturing or processing environment, with a focus on Process Control Systems and / or industrial automation

Strong leadership and organizational skills, with the ability to manage multiple priorities and work effectively in a team environment.

Excellent analytical and problem-solving skills, with the ability to implement innovative solutions in a timely manner.

Self-directed and highly motivated requiring minimal direct guidance.

Effective communication skills, with the ability to build relationships across all levels of the organization.

Proficient in computer skills, including knowledge of Microsoft programs. Background in Electrical, PLC programming, instrumentation, automation, and HMI controls is a strong asset.

Flexible with working hours and willing to travel domestically and internationally (up to 20%).

Excellent communication skills in English, both verbal and written is required; additional languages are a plus.

About GRAYMONT

Graymont, a global leader in lime and limestone solutions, addresses pressing environmental issues and supports vital industrial processes and agricultural needs. Our products play a key role in purifying air and water, as well as in the production of essential items like steel, paper, and metals. Headquartered in Canada, we serve markets across North America and Asia-Pacific, with a strategic partnership with Grupo Calidra, the largest lime producer in Latin America. Professionally managed and family-owned for over 75 years, Graymont aspires to be the preferred supplier, employer, and partner wherever we operate, emphasizing a growing focus on technology and innovation.

As a company committed to employee growth, Graymont provides training and development opportunities across various functions such as technology, engineering, environment, and finance. Competitive compensation, health care benefits, and financial support for ongoing learning underscore our dedication to helping employees reach their full potential. Explore career opportunities and learn more about us at or through our profiles on Glassdoor and LinkedIn.

Our Workplace

Graymont derives its competitive edge in large part from more than 1,800 employees who bring their diverse skills and energy to work every day at offices and plant sites across North America and Asia-Pacific. In return, we provide competitive wages and benefits, a safe and healthy work environment where you have opportunities to grow and develop the skills and experience to realize your full potential.

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