Product Portfolio Management Officer

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Overview

Position describes leadership for Global IAM Product Management Office within AXA Group Operations, focusing on Identity and Access Management (IAM) products and services across a cloud-first, SaaS-based architecture in a multinational context.

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a dynamic and vibrant community. Inclusion and diversity are core values that foster respect for each other, customers, and communities. We aim to enable belonging, growth, and opportunities across the organization.

About The Entity

AXA is becoming a sustainable tech-led company. AXA Group Operations drives this transformation by enabling the evolution of the insurance business model through technology and innovation. We operate across 17 countries with committed, highly qualified teams and leverage technology, data, sourcing, security, and investment allocation at a global scale.

Job Position Pitch

The Identity Product Portfolio Excellence team provides product management governance, technical assurance, and execution oversight for the global IAM portfolio. As the Lead of the Global IAM Product Management Office, you will drive the strategic vision, execution, and lifecycle management of IAM products and services for a highly digitalized, international group with over 160,000 users in more than 30 countries. You will lead a cross-functional office overseeing strategy execution, product governance, compliance, stakeholder engagement, vendor performance, and sustainability in a cloud-first, SaaS-based architecture.

Responsibilities

• Strategic Planning and scaled agile execution planning; performance delivery monitoring.
• Define and align the global IAM product roadmap with Group business and digital strategy.
• Drive execution of IAM strategy in a scaled agile environment; align with program increments, OKRs, and transformation initiatives.
• Monitor and report on strategic IAM KPIs and business value delivery.
• Lead global governance of IAM products; ensure consistency with Group digital product architecture.
• Maintain governance processes for service quality, compliance, innovation, and continuous improvement.
• Establish engagement frameworks with Group entities and global digital products; represent IAM in global forums.
• Manage vendor relationships for IAM solutions in a multi-SaaS, cloud-native ecosystem; oversee SLAs and performance metrics.
• Govern end-to-end IAM product lifecycle from ideation to retirement; monitor delivery performance and QoS metrics.
• Define and track IAM product cost models; monitor sustainability objectives and carbon footprint reductions.
• Manage sourcing and capacity planning; ensure adequate resources and skills for IAM delivery.
• Ensure IAM product compliance with international standards and regulatory requirements (DORA, ISO / IEC 2700x, 4200x); drive remediation actions and audits.

Service Deliverables

Qualifications and Skills

Service Qualifications

Certifications (Preferred)

What We Offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and are committed to equal opportunities in all aspects of employment and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect.

Job Details

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