Human Resources Assistant Manager, SEA / ANZ

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

Posted Saturday, October 4, 2025 at 4 : 00 PM

Main Purpose :

This position is responsible for the management of the day‑to‑day HR operations of the Clarks SEA / ANZ office. Functional responsibilities include : recruitment, employee relations, compliance, benefits, payroll, and employee events and activities. This position interacts frequently with all levels of the SEA / ANZ office and HR management team. It also provides feedback and input into establishing ongoing HR strategic planning.

• Coach the SEA / ANZ managers on employee relations issues, responsible for ensuring that these issues are handled in a timely manner and within company policies.
• Ensure the employee related issues and concerns are handled in compliance with Provincial employment laws and company HR policies.
• Working in partnership with the SEA / ANZ Benefits Team, supervise the communications and administration of employee benefits. Effectively and efficiently handle employees’ benefit needs and concerns.
• Working in partnership with the SEA / ANZ Payroll team, responsible for the payroll processing of SEA / ANZ employees. Provide policy interpretation and guidance, relative to pay decisions.
• Responsible for the performance management process within the SEA / ANZ office. Responsible for reviewing and updating the review process and serve as coordinator and communicator.
• Work in collaboration with the HR Director / Head of HR and senior management team to support the development of business strategy and any employee related activity.
• Coordinate assessment and implementation of training needs. Provide feedback and insight gathered from interactions with employees and managers. Work with Learning and Development team to determine appropriate programs. Assist with coordination and delivery where appropriate.
• Recruitment strategy is successfully implemented, and appropriate level of direction is provided to HR Recruiter. Timely hiring of competent employees who fit the company culture.
• Successful handling of employee issues, including working directly with the SEA / ANZ management team and employees when required.
• All employees related issues and concerns are handled in compliance with all Provincial laws.
• Daily administration of benefits related transactions are handled efficiently and accurately.
• Proper timely payment of wages to employees.
• Timely communication and distribution of performance management program. Follow‑up with managers to ensure performance evaluation process has been completed correctly and on deadline. Employees who understand what is expected of them, as well as, how they are performing against those expectations.
• Implementation of the people strategy within the SEA / ANZ office, driven by HR Director / Head of HR, successful. Insight is provided to inform strategic initiatives and plans.
• Properly trained employees and managers who are prepared to address operational and management challenges to better serve our customers.

Resource Accountabilities

Responsible for analyzing upcoming HR operational financial needs within the SEA / ANZ office and providing them to Senior HR managers to be incorporated into the HR budget. Also responsible for the monitoring of budget items that make it into the budget.

Other Measures

Technical Skills

Successful Experience

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