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Technical Support Executive - Global Telco Company (Basic Salary + Allowance).

Hiredly XPetaling Jaya, Selangor, Malaysia

3 jam yang lalu

Penerangan pekerjaan

Provide ongoing technical support to customers via telephone and email regarding product-related issues.

Utilize strong interpersonal and communication skills to manage customer frustrations and effectively resolve issues.

Assess the customer’s level of technical knowledge and tailor communications accordingly to ensure clear understanding and resolution.

Perform basic probing to determine appropriate next steps for software-related inquiries.

(Apply now at #J-18808-Ljbffr

Technical Executive • Petaling Jaya, Selangor, Malaysia