CloudOps Engineer

AirAsia Berhad : Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 24 countries and over 130 destinations. We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in?

AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly"

WHAT YOU'LL DO

• To provide server operational support based on SLA.
• Server Administration. Troubleshoot, assist in root cause analysis, implement corrective / preventive actions during and after an incident.
• Maintain High Availability of Servers and Systems.
• Perform patch deployment in accordance with patch management practices.
• Execute Capacity Management as on stated on policy
• Conduct periodic reviews as stated in internal policies.
• Automate and implement infrastructure services.
• Participate in a new IT Project meeting, discuss with the internal IT team or vendors.
• Subject matter expert in one or multiple IT Infra domains, provide guidance and train infra system operation team.
• Responsible for Data Backup Policy. Execute and monitor Backup Job.
• Troubleshoot backup system once there was an error or backup job failed. Perform monthly restoration exercise based on standard practice.
• Perform User Access Review, IAM Review, Hardening Checklist and Sign Off.
• Cloud Platform Administration. Perform changes, setup, troubleshooting on Cloud Platform base on request or incident
• Support Information Security requirement.
• Follow up and perform VAPT fixes based on the timeline given.
• Participate in the standby rotation schedule.
• Able to support and attend an issue after office hours and weekends whenever required.
• Ad-Hoc task from time to time once it's required.

WHO YOU ARE

Knowledge and working experiences in the following :

Exposure to the following is an added advantage :

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