Content Moderator

Overview

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Company Description

Precision Communication Technology Sdn Bhd, a subsidiary of Beijing Precision Communication Technology Co., Ltd., is a professional BPO company established in 2018. With a strong core management team from well-known call centers and financial institutions, the company excels in non-performing asset disposal and collaborates with major domestic financial institutions. Known for its excellent service support and versatile product applications, the company partners with notable international brands such as Xiaomi, Ninebot, and Niu.

Role Description

This is a full-time on-site role for a Content Moderator, based in WP. Kuala Lumpur. The Content Moderator will be responsible for reviewing and moderating user-generated content to ensure compliance with company policies and guidelines. The role involves analyzing content, providing customer support, addressing user inquiries, offering technical support, and participating in training sessions to stay updated with moderation policies and best practices.

Responsibilities

• Review and moderate user-generated content to ensure compliance with company policies and guidelines
• Analyze content to determine appropriate actions
• Provide customer support related to content issues
• Address user inquiries promptly and professionally
• Offer technical support for content-related issues
• Participate in training sessions to stay updated with moderation policies and best practices

Qualifications

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Technology, Information and Media

EEO Statement : Referrals increase your chances of interviewing at Precision Communication Technology Malaysia. We are an equal opportunity employer and value diversity.

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