Overview
We are seeking a skilled SD-WAN Network L3 Support Engineer with expertise in Viptela to join our team in Malaysia. The ideal candidate will be responsible for providing advanced technical support for our SD-WAN solutions, ensuring high availability, performance, and security of our network infrastructure. Mandarin speaking is required to cater clients from Mandarin speaking countries.
Key Responsibilities
SD-WAN & WAN Technologies
- Design, implement, and optimize SD-WAN solutions using Cisco and other leading vendors.
- Configure and troubleshoot WAN technologies including MPLS, DMVPN , and dynamic routing protocols ( BGP, OSPF, EIGRP ).
- Lead migration projects from legacy WAN to SD-WAN architecture.
- Develop and maintain SD-WAN policies , templates, and performance baselines.
Data Center & ACI Infrastructure
Architect and deploy Cisco ACI environments including tenants, bridge domains, EPGs, and L3 gateway migrations.Implement Spine-Leaf topology using Cisco Nexus 93108YC-EX / FX, C93360YC-FX2.Manage and optimize Nexus switches , VDC, VPC+, FabricPath, and NX-OS environments.Network Design & Documentation
Create High-Level Designs (HLD) , Low-Level Designs (LLD) , Network Implementation Plans (NIP) , and NRFU documentation.Develop Visio diagrams and procedural documentation for operational handover.Security & Wireless
Configure and support F5 LTM / GTM , FortiGate , Palo Alto , and Cisco ASA firewalls.Implement and troubleshoot wireless networks using Cisco DNA Wireless, Prime, and Aruba ClearPass.Project & Stakeholder Management
Collaborate with cross-functional teams and represent the network domain in virtual project teams.Execute scheduled implementations during maintenance windows and ensure compliance with audit requirements.Mentor junior engineers and lead knowledge transfer sessions.Required Skills & Experience
7+ years in network engineering, deployment, and operations.Strong experience in SD-WAN , Cisco ACI , Nexus , and routing protocols .Proven ability to manage global enterprise networks and data centers.Excellent documentation, communication, and stakeholder engagement skills.Experience with ITIL processes , disaster recovery drills, and compliance audits.Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Information TechnologyIndustries
IT Services and IT ConsultingNote : This description excludes extraneous postings and site notices to maintain focus on the role responsibilities and requirements.
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