GR Ops, Hub Ops & Service Centre (HOSC) Team Member (Diploma)

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories across Asia Pacific, Europe and North America. In Asia, UOB operates through its head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. The bank has a history of more than 80 years and is guided by its values – Honorable, Enterprising, United and Committed.

About the Department

UOB Innovation Hub 2 (InnoHub2) is a wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition.

Job Overview

We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services. As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure.

Key Responsibilities

• Process customer withdrawal and deposit claims submitted through touchpoints and various channels.
• Access UOB’s application systems, both web-based and host screens for claims processing.
• Ensure all incoming instructions are processed within defined SLA and accurately.

Job Requirements

Additional Requirements

Develop, Engage, Execute, Strategise. Be a part of the UOB family.

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

#J-18808-Ljbffr