Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Regional HR OPEX Lead

Regional HR OPEX Lead

BusinesslistKuala Lumpur, Kuala Lumpur, Malaysia
1 hari lalu
Penerangan pekerjaan

Responsibilities

  • Drive regional adoption of global HR processes and systems, ensuring alignment with global standards while addressing local nuances.
  • Identify and resolve operational pain points by region through root cause analysis, partnering with GPS Delivery teams and wider P&C teams to implement sustainable solutions.
  • Monitor and evaluate process performance through established SLAs and KPIs and recommend improvements to enhance efficiency, compliance, and employee experience.
  • Support change management efforts by coordinating training, communications, and feedback loops across the region.
  • Act as a liaison between regional stakeholders and global process owners, escalating issues and contributing to continuous improvement initiatives.
  • Lead regional projects or pilots related to process optimization, system enhancements, or service delivery improvements.
  • Champion process discipline and operational excellence within the region, fostering a culture of accountability and continuous improvement.
  • Act as a key integrator with regional / local BPs, CoEs and GPS Hub leads to support fast execution, relevant engagement and greater organisational buy-in.
  • Responsible for the creation, management and upkeep of P&C knowledge content in the region including policies, guidelines, FAQs etc that is needed by the business.
  • Contribute into management and review of internal / external audits of local / regional P&C processes where required, providing recommendations where appropriate changes should be required.

Qualifications

  • Has at least 8+ years of experience in leading HR operations and processes.
  • Strong analytical and problem‑solving skills, with the ability to interpret data and translate insights into action.
  • Excellent stakeholder management and communication skills across diverse cultural and functional groups.
  • Solid understanding of HR operations, processes and shared services models, preferably in a regional or multi‑country context.
  • Experience with SAP systems, case management tool, Visio and process‑mapping tools.
  • Ability to manage multiple priorities in a fast‑paced, transformation‑driven environment.
  • Comfortable working in matrixed organizations, with a proactive and collaborative mindset.

    • Benefits

  • A comprehensive SSC package with attractive benefits.
  • Supportive company culture that values employee growth and contribution.
  • Challenging role with regional exposure in the business services industry.

    • If you are ready to take on this exciting opportunity as a Regional HR OPEX Lead, we encourage you to apply and be part of a team that values continuous improvement and excellence.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Regional • Kuala Lumpur, Kuala Lumpur, Malaysia