Tawaran kerja ini tidak tersedia di negara anda.

Senior Data Analyst, Customer Service Operations

Fintech NewsKuala Lumpur, Kuala Lumpur, Malaysia

30+ hari lalu

Penerangan pekerjaan

Senior Reporting Analyst

Posted today

Job Description

JOB RESPONSIBILITIES

Managing report requirements and developing the associated reports and dashboards for the organization's users.
Analyze and optimize existing reports to ensure accuracy, efficiency, and usability.
Document requirements for new reports and updates to existing reports.
Identify and resolve data quality issues, including missing values, duplicate entries, and inconsistent formatting.
Detect and correct outliers or data errors that may affect the accuracy of analysis.
Support data investigation and assist in generating accurate reports.
Monitor application performance to ensure reliability and efficiency.

JOB REQUIREMENTS

Proficient in MS Excel, SQL, MsSQL, Tableau, and Power BI.

Strong analytical abilities, with skills in problem‑solving, critical thinking, and data interpretation.

Excellent soft skills, including collaboration, time management, and adaptability.

Reliable and professional in conduct and practice.

Eager to learn and develop new skills and competencies.

Strong analytical and logical problem‑solving abilities.

Able to work independently and perform well under pressure.

Good communication skills, both verbal and written.

JOB QUALIFICATIONS

Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science, Information Technology, or a related field.

Strong knowledge of database management and integration, with hands‑on experience in MS SQL and MySQL.

Minimum 2 years of relevant working experience in reporting or a related field.

Planning & Reporting Analyst - 1 year contract

Posted today

Job Description

Job responsibilities :

Performance Management

Support the Planning & Reporting team in preparing financial reports and tracking performance.

Assist in identifying opportunities to improve profitability and drive business goals.

Help develop tools and processes to enhance business insights and decision‑making.

Business performance

Monitor cash flow and work with teams to improve collections and payments.

Analyze financial data to identify trends and recommend improvements.

Use benchmarks and technology to streamline processes and reduce lead times.

Promote financial awareness and support teams in understanding key metrics.

Financial planning & analysis

Assist in monthly and quarterly reporting on forecasting for P&L and cash flow.

Help prepare budgets and financial plans in collaboration with different departments.

Monitor costs (e.g., SG&A) and support budget owners to manage expenses effectively.

Identify and recommend cost‑saving opportunities to support growth.

Stewardship / Compliance

Co‑own management of Tax and other compliance risks.

Acts as steward for company and actively engages organisation on internal controls.

Job Requirements :

Professional Accounting qualification and / or Degree in Finance. Solid knowledge of IFRS / MFRS.

Minimum 8 years of experience, preferable in FMCG environment with minimum 3 to 5 years of working experience in managerial level.

Broad business experience, e.g. fulfilled Finance roles in Supply Chain, Sales, Marketing and / or Planning & reporting.

Preferable has worked in a Bursa listed company before and understand the requirements.

Solid SAP and Hyperion knowledge.

Reporting & Analysis Analyst II - (Global Business Services)

Posted today

Job Description

Job Description Reporting & Analysis Analyst II - (Global Business Services) Your Job

You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building a portfolio of iconic, ground‑breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU.

Role Overview & Primary Accountabilities

Financial Accounting and Regional Management Reporting

Prepare and coordinate the consolidation of financial statements and financial reviews of Kimberly‑Clark Asia Pacific entities to facilitate efficient, timely, and accurate reporting of results, reviews, and projections as needed, in accordance with local and US GAAP requirements

Compilation, submission and reporting of the financial results and other financial information and reporting schedules for Asia Pacific affiliates in accordance with US GAAP to senior stakeholders in the GBS, Record to Report team and Regional Finance Teams

Ensure that corporate governance is met, taking accountability for effective operation of relevant financial reporting controls

Assist in better business decisions by provision of financial expertise and insightful analysis

Reconciliation and Integrity of Statutory Financial Statements

Ensure the integrity of monthly statutory financial statements is maintained by through relevant detailed account reconciliations and variance analysis to ensure the financial records accurately reflect the status of transactions and events.

Stakeholder Engagement

Partners with stakeholders in GBS & across countries in APAC to ensure timely submission of financial reporting deliverables along with building knowledge and expertise in understanding and explaining key business drivers to aid financial reviews and commentary preparation.

Champion ways to improve financial reporting processes via sustainable and scalable automation, simplification, and standardization initiatives.

Continuously review and improve financial reporting controls and streamline processes under area of responsibility.

About Us

Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you.

At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth, and impact. We're founded on 151 years of market leadership, and we're always looking for new and better ways to perform – so there's your open door of opportunity. It's all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference.

At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works : flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

Essential Requirements

Bachelor Degree in Finance, Accounting or equivalent with 5-6 years in General Accounting / Controlling Experience

Excellent in analytical thinking for translating financial data into insightful information for actions and decision making

Proficiency and confidence to express clear opinions and ability to explain financial issues to non-financial management

Ability to work well in and across diverse regional teams

US GAAP and SOX compliance knowledge will be an added advantage

Background with BI tools such as Power BI and / or Tableau is an added advantage

Proficiency in SAP or reporting tools will be needed

Total Benefits

Here are just a few of the benefits you'd enjoy working in this role for Kimberly-Clark. For a complete overview, see

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print…

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

No Relocation : This role is available for local candidates already authorized to work in the role's country only. Kimberly-Clark will not provide relocation support for this role.

Primary Location Kuala Lumpur Office

Additional Locations

Worker Type Employee

Worker Sub-Type Regular

Time Type Full time

Data Analysis Internship

Posted today

Job Description

Requirements

Full time internship for Diploma / Degree students from Business Analytic or relevant programs

Proficient in Microsoft Excel or Google Sheets for analytic related formula such as pivot table

Attention to detail and the ability to multitask is always a plus.

Ability to work well under pressure in a fast-paced and ever-changing environment.

Responsibility

Data entry of related data for data analysis to gain true understanding of users

Data analysis for marketing campaigns, performances of online kitchens and so on.

Reporting of performances to relevant team for quality assurance

Perform ad hoc task assigned by manager to improve overall business performance, process improvement and efficiency.

Gain hands‑on experience in building a business

Develop real‑world skills like project management and effective communication to build your own profile

Work culture that is open and feedback-driven, learn from anyone; share with everyone. (Founders included)

Allowance Provided

Job Type : Internship

Contract length : 3 months

Ability to commute / relocate :

Petaling Jaya : Reliably commute or planning to relocate before starting work (Required)

Application Question(s) :

Please state the exact end and start date of your internship period :

Language :

Petaling Jaya, Selangor MYR20000 - MYR30000 Y JIE Careers - OPPO Authorized Exclusive Distributor Malaysia

Job Description

Company Description

Jie Business Sdn Bhd, established in 2014, is the authorized distributor of OPPO in Malaysia. OPPO, a global technology company founded in 2004, is recognized as one of the world's top 5 smartphone brands and a leading smart device innovator. We believe that technology helps enhance everyday life and keeps people connected to what matters most. Our diverse workforce of 1,450 employees operates throughout Malaysia with numerous My OPPO Space, OPPO Experience Stores, Customer Service Centres, and branch offices. We prioritize career growth opportunities and encourage innovative ideas aligned with our vision of sustainable development and our mission of being customer‑oriented and efficiency‑based. It paid on Internship allowance.

Job Description

Prepare and analyze periodical (weekly, monthly, quarterly, etc.) sales reports.

Assist in monitoring and evaluating sales performance through timely updates on sales reports.

Assist in conducting sales risk assessments to identify, enhance and drive sales efficiency.

Review and evaluate all sales policies to ensure the expenses are within the budget allocations.

Perform ad hoc duties as assigned by management from time to time.

Qualifications

Candidate must possess a Diploma or Bachelor's degree in Business Management or equivalent.

Excellent written and verbal communication in English, Bahasa Malaysia, and Chinese.

Fluency in Microsoft Office, especially in Excel

Good interpersonal skills and ability to communicate effectively.

Strong sense of responsibility, able to work efficiently and effectively under a fast‑paced environment and tight deadlines.

Able to work independently and maintain confidentiality.

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Location

Intern - Market Insights & Customer Service Operations Support

Petaling Jaya, Selangor MYR - MYR Y Continental

Posted today

Job Description

Company Description

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.

Job Description

We are seeking a motivated and detail‑oriented Market Insights and CS Operations Support Intern to join our dynamic team in Petaling Jaya, Malaysia. This internship offers an exciting opportunity to gain hands‑on experience in market research and customer service operations while contributing to our organization's success.

Assist in collecting, analyzing, and interpreting market data to support business decision‑making

Lead projects in creation of databases to document and monitor product performances

Help prepare market research reports and presentations for internal stakeholders

Support by analyzing customer feedback and identifying market trends and brand presence

Contribute to the development of customer service processes and procedures

Participate in projects aimed at enhancing market insights and customer service operations

Qualifications

Currently pursuing a bachelor's degree in Business Administration, Marketing, Economics, Engineering, or a related field

Strong analytical skills with the ability to interpret data and draw meaningful insights

Excellent attention to detail and organizational skills

Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint

Proficiency in Power BI is an added advantage

Strong written and verbal communication skills

Ability to work effectively in a team environment

Customer‑oriented mindset with a passion for improving customer experiences

Eagerness to learn and adapt in a fast‑paced business environment

Academic projects or coursework related to market research or customer service is advantageous

Additional Information

Ready to drive with Continental? Take the first step and fill in the online application.

Customer Service

Posted today

Job Description

Attending to inbound calls only and assisting customers inquiries pertaining insurance

No Sales and out bond call required

Ad-hoc assignments or tasks assigned

Malaysian applicant

Preferred to have minimum 1 year experience in Customer Service

Minimum qualification is Diploma and above

Job Type : Full‑time

Contract length : 12 months

Health insurance

Education :

Diploma / Advanced Diploma (Preferred)

Job Description

Handle client enquiries across multiple channels (WhatsApp, calls, social media, walk‑ins) and schedule appointments efficiently.

Manage social media interactions :

Monitor and ensure no negative comments remain unresolved.

Reply to customer engagement comments in a warm and professional manner.

Conduct follow‑ups with treatment customers to gather feedback and secure testimonials for marketing purposes.

Capture videos and content during customer visits (with consent) to support the marketing team.

Work closely with consultants, doctors, and marketing team to ensure excellent customer journey from first contact to after‑treatment.

Maintain accurate records of appointments, feedback, and customer service activities.

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