Tawaran kerja ini tidak tersedia di negara anda.
Customer Service Representative (Mandarin Speaking)
Emapta GlobalMuar, Johor, Malaysia30+ hari lalu
Penerangan pekerjaanMinimum 1.5 years of customer service experience High school diploma or equivalent (minimum educational requirement) Proficient in English (spoken and written) Respond promptly and effectively to customer inquiries via email, live chat, and phone Assist customers with account-related issues, technical troubleshooting, and product inquiries Provide accurate guidance on cryptocurrency trading, security measures, and account management Collaborate with internal teams to resolve escalated concerns Maintain detailed documentation of customer interactions and follow service protocols Exceed performance targets while supporting the success of the customer service team
Be the Voice of Trust in the Future of Finance
Step into the world of fintech where every conversation builds confidence. In this role, your communication skills will bridge borders, support customers, and help shape the future of digital finance. Here, you'll make your mark by empowering clients worldwide while working from the comfort of your home in Malaysia. Experience international opportunities without leaving your country.
Job Description
As a Customer Service Representative (Mandarin Speaking), you will deliver prompt and accurate support across email, live chat, and phone, ensuring client satisfaction while helping them navigate fintech products and services.
Job Overview
Employment type : Full-time
Shift : Shifting
Work setup : Work From Home, Malaysia
- Remote / Work from home arrangement
- Eight (8) days annual leave
- Diverse and supportive work environment
- Unlimited upskilling through Emapta Academy courses
The Qualifications We Seek
Your Daily Tasks
About the Client
Empowering Finance, Building Confidence
Our client is a trusted financial services provider specializing in innovative solutions for the digital economy. They focus on delivering seamless customer support and account management in the evolving cryptocurrency and fintech industry. With a dedication to efficiency and customer satisfaction, they continue to help clients worldwide confidently navigate financial services.
Welcome to Emapta Malaysia!
At Emapta, we believe in building careers that resonate with passion, purpose, and the vibrant spirit of Malaysia. Our diverse roster of over 1,000 international clients spans various industries, offering you a dynamic platform to showcase your skills and make a meaningful impact on a global scale.
Emapta is more than just a company; it's a tight-knit community that values the unique blend of professionalism and Malaysian warmth. Our organization embodies a culture that encourages innovation, collaboration, and continuous learning.
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Service Mandarin • Muar, Johor, Malaysia
Pekerjaan yang berkaitan
![Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=Hitachi%20Vantara)
- Dinaikkan pangkat
【Remote】 Customer Service Representative【WFH】
Think Academy U.SBatu Pahat, Johor, Malaysia Remote】 Customer Service Representative【WFH】.Remote】 Customer Service Representative【WFH】.Full-time position, 40 hours per week.
M$ MYR （Base Salary+ Commission）.TAL is a world-leading education an...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]
Hitachi VantaraBatu Pahat, Malaysia Job Title : Remote Service Engineer(Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch) The role must accept working in rotation shifts (including night shift) Our Company...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
- Dinaikkan pangkat
Customer Success Engineer, APAC New Malaysia (remote)
JumioMuar, Johor, Malaysia As a Customer Success Engineer at Jumio, you will play a crucial role in the Customer Success team, focusing on the customer onboarding process and providing premium support to selected clients, en...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Microsoft 365,Teams,Sharepoint-Mandarin speaking-Malaysia
Rapsys Technologies Pte Ltd.Batu Pahat, Johor, Malaysia We're Hiring : Microsoft 365 / Teams / SharePoint Specialist!.We are seeking a skilled Microsoft 365 specialist fluent in Mandarin to manage and optimize our cloud-based collaboration platforms.The idea...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Customer Success Specialist - Cantonese - Ipoh
TeleperformanceMuar, Johor, Malaysia The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Rohingya Contract Interpreter
Propio Language ServicesBatu Pahat, Johor, Malaysia Propio Language Services we are closing the language gap by connecting people anywhere and anytime through innovative technology and solutions.
Founded in 1998 Propio Language Services provides crit...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Customer Service Representative - Johor Bahru
TPMalacca City, Malacca, Malaysia Customer Service Representative - Johor Bahru.Work From Home until March 2026 (tentative) — later reporting to the Johor office.
Provide live chat, inbound calls & email support.Working Hours : 9 : 00 ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
QA / QC Manager - Data Center
Turner & TownsendKebun Baharu, Johor, Malaysia QA / QC Manager - Data Center at Turner & Townsend.Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real e...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Inside Sales Representative Australia and New Zealand Market
International Workplace Group plcBatu Pahat, Johor, Malaysia Inside Sales Representative Australia and New Zealand Market.Inside Sales Representative Australia and New Zealand Market.
International Workplace Group plc.IWG currently has several openings for In...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Success Specialist - Cantonese - Klang
TeleperformanceMuar, Johor, Malaysia The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Services (WFH)
Jobstreet MalaysiaBatu Pahat, Johor, Malaysia Follow up all fresh leads every day on time.Conduct texting and calling to follow up with potential customers and introduce our financial advisory services with a focus on bank loan applications.Ed...Tunjukkan lagiKemas kini terakhir: 17 jam yang lalu
- Dinaikkan pangkat
Customer Care Consultant
MaxisBatu Pahat, Johor, Malaysia Maxis is the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities with reliable connectivity and a simple experience.
We believe our people are the key ...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Interpreter - Mandarin - Work-From-Home
TeleperformanceMalacca City, Malacca, Malaysia Excellent listening, retention and note taking skills to maintain a high level of accuracy.Ability to concentrate, stay detached from the conversation, and always remain neutral and objective.Abili...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Customer Service (Car Insurance)
Talent RecruitMelaka, Malacca, Malaysia Company Background : Service Provider (Car Insurance) .Work Location : Malim Jaya, Melaka.Working Day : Monday to Friday (8 : 30am - 5 : 30pm).
Serve as the first point of contact for insurance policyholde...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Mandarin Speaking Customer Service Representative - Salary up to MYR 4500 - Penang
TPBatu Pahat, Johor, Malaysia Mandarin Speaking Customer Service Representative - Salary up to MYR 4500 - Penang.Position : Mandarin Speaking Customer Service Representative.
Compensation : Competitive Salary + Language Allowance ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Customer Service Executive Mandarin English Speaker 100% Work From Home Rm3000
Tribe Business Services Sdn BhdBatu Pahat, Johor, Malaysia Deliver exceptional service and solutions to customers.Providing support background support to our customers.Work with leading technologies and systems while having a dedicated team of leaders and ...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
IT Service Desk specialist with Mandarin
Work Life Group NLMalacca City, Malacca, Malaysia IT Service Desk specialist with Mandarin — Join to apply for this role at Work Life Group NL.Primary contact point for end users via phone, chat, or self-service tickets.
Qualify and open tickets fo...Tunjukkan lagiKemas kini terakhir: 22 hari yang lalu
- Dinaikkan pangkat
Customer Support Manager (Johor Bahru, Mandarin speaking)
ExelyMuar town, Malaysia IT company specialising in online solutions and websites for the hotel industry.We help hoteliers increase their direct sales and automate operations.
With a client base of over 5000 properties from...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
- Dinaikkan pangkat
German Transcriber
Productive PlayhouseMuar, Johor, Malaysia German Transcriber (Upcoming Opportunity).Productive Playhouse is preparing for an exciting new project launch and is building a pipeline of talented German Transcribers in advance.While the positi...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Director of Sales-Sheraton Johor Bahru
Sheraton Hotels & ResortsKebun Baharu, Johor, Malaysia Director of Sales-Sheraton Johor Bahru.Get AI-powered advice on this job and more exclusive features.Leads and manages all day-to-day activities related to the sales function with a focus on buildi...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu