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Captain (Mandarin Speaker)

Captain (Mandarin Speaker)

TKS Estate Sdn BhdMuar, Johor, Malaysia
2 hari lalu
Penerangan pekerjaan

An F&B Captain is a frontline supervisor who ensures smooth dining operations by coordinating service staff and delivering exceptional guest experiences. This role bridges the gap between the service team and management.

Key Responsibilities

  • Oversee waitstaff and ensure timely, courteous service.
  • Greet guests, manage reservations and resolve complaints.
  • Assign tables, monitor performance and support training.
  • Ensure correct order taking and communication with kitchen.
  • Monitor dining supplies and report shortages.
  • Maintain hygiene and enforce food safety standards.
  • Assist in shift reports, sales tracking and feedback collection.

Minimum requirement : At least 1-2 years in F&B as Senior Server or Captain roles.

Working Experience

  • Experience both service and supervisory roles at Bistro and Bar outlets.
  • Prior work in multicultural environments.
  • Food safety knowledge.
  • Skills Required

  • Ability to guide and motivate service teams.
  • Strong interpersonal and conflict-resolution skills.
  • Familiarity with SOPs, service flow and quality control.
  • Clear and professional interaction with guests and staff.
  • POS systems, reservation platforms and reporting tools.
  • Ensure accuracy in service and compliance.
  • Location

    CHATROOM RESTAURANT SDN BHD

    No 30 & 32 Jalan Perniagaan Bakri 1, Pusat Perniagaan Bakri, Jalan Bakri, Muar 84000 Johor

    Your application will include the following questions :

  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Mandarin Speaker • Muar, Johor, Malaysia

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