Manufacturing Manager

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About The Role

As the Manufacturing Manager at Kerry Plentong, you will be responsible for leading high-performing teams to consistently deliver customer excellence, meet contractual obligations, and drive key operational metrics. This role holds full P&L accountability and plays a critical part in shaping the strategic direction, performance, and development of the operations function.

Work Location : Plentong - Johore

Reporting to : Operations Director

Key responsibilities

• Lead and enforce compliance with customer policies, procedures, and contractual agreements to ensure operational alignment and service excellence.
• Own and manage all operational aspects of contractual commitments, ensuring customer expectations are met with realistic, practical deliverables.
• Monitor and drive performance against key metrics and service-level agreements (SLAs) to support business objectives and ensure continuous customer satisfaction.
• Develop and implement robust contingency and business recovery plans to ensure operational resilience and service continuity.
• Deliver accurate and timely reporting of operational performance and SLAs to executive leadership.
• Serve as the final escalation point for resolving high-impact operational issues swiftly and effectively.

Strategic & Financial Leadership

People & Organizational Leadership

Qualifications And Skills

Kerry is an equal opportunities employer. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number.

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