Support the Customer Service Engineer with monthly performance report preparation and data validation.
Prepare and update client-specific guidelines and documentation for reference purposes, ensuring accuracy and easy access for clients and internal teams.
Maintain and update internal databases and tracking systems related to maintenance schedules and system performance, ensuring all scheduled maintenance tasks are logged and no maintenance work is overlooked to avoid delays in required maintenance activities.
Assist with performance checking by providing daily performance data to the Customer Service Engineer.
To assist with vendor registration processes required by clients, including the preparation and submission of company profiles, certificates, bank details, and any supporting documents needed to register as an approved vendor or service provider.
Perform ad-hoc duties such as detailed performance report preparation, process improvements, and cross-departmental coordination as assigned.
Qualifications
Diploma in Business Administration, Office Management, or a related field
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Experienced in using Apps in Microsoft 365 such as Sharepoint, Forms, Power Automate will be an added advantage
Hands‐on experience in office work, admin and filling
Ability to multi‐task and prioritize workload while delivering high accuracy / quality works
Positive attitude, independent and fast learner
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