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T&T Director - Artificial Intelligence & Data (Financial Services Banking) - ID

Deloitte PLTKuala Lumpur, Kuala Lumpur, Malaysia

30+ hari lalu

Penerangan pekerjaan

Date : 26 Sept 2025

Service Line / Portfolios : Engineering, AI & Data

Location : Jakarta, ID

Overview

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. We seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. Ready to unleash your potential with us? Join the winning team now!

Deloitte’s Financial Services industry group strives to support clients in addressing the challenges that impact today’s industry. Our member firm’s global network engages with clients to refine their business models through innovative practices, improved processes and enabling information technologies.

Role and responsibilities

You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" issues and problem statements from architecting the strategic transformation agenda through to driving business value through execution and implementation.

You will be part of Artificial Intelligence & Data (AI&D) Service Offering, aligned with Financial Services for Banking (retail, SME, wholesale, and wealth) or Insurance (Life & General Insurance) and drive the latest and best-in-class transformation narrative for our Financial Services (FS) sector clients across SEA. Typical engagements include :

Business & Operations transformation initiatives driven by AI & Data such as :

Enable omni-channel customer journey and experience design
Operating model based on analytics practices
Digital enablement and platform implementation

You will support Deloitte and client’s business growth by :

Identifying client’s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design

Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients such as market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.

Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates

Using tech, human-centered design thinking and innovative approaches to solve business needs

Participating in team problem solving efforts and offering ideas to solve client issues

Facilitating client workshops to complete current state assessment and provide basis for future state design and rollout planning

Conducting relevant research, data analysis, and creating reports

Maintaining responsibility for quality, completion, and accuracy of work products

Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery

Assisting in proposal development, as requested

Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients

Your role as a leader

Focus on the delivery of client work and lead a cross-service line team for major deliverables and projects. Take charge of fulfilling the responsivities and deliverables planned for project, working closely with the team and client to obtain sign-off and ensure client satisfaction, as a result, build trusted relationships with the client.

You will be continually encouraged to devise innovative solutions to help our clients maximise the value of their data assets by helping them transform data into insight. You will also assume real ownership of projects and key stakeholders at executive levels as you help them execute their strategy to build an efficient analytics organisation, processes and supporting technology.

In addition, you should support practice development and business management activities to help grow the Analytics & Cognitive practice as well as aligning to an industry to exploit depth of knowledge and professional experience.

Working as a key business partner to high profile clients, you'll have the chance to develop your expertise from strategy to execution, as well as in delivery and implementation. As a Director in FS Data and AI, you'll be able to put your own creative ideas into practice as you take ownership of deliverables and resources on transformation projects and hone your commercial skills.

Design and develop tailor-made solutions, strengthen presence of AI&D Practice for the SEA market, identify revenue-generating opportunities, and get involved in proposal writing, pitch presentations, etc.

Requirements

If you are someone with :

Bachelor or Masters\' Degree in any relevant discipline.

Minimum 12 years of working experience in the Consulting Industry within Financial Services clientele

It would be great to have :

Business problem solving in the banking or Insurance domain, using analytical tools i.e. Machine Learning libraries, LLM (Large Language Model) such as Open AI, Anthropy, Google Bard

Hands-on Experience in finding Data Science solutions, developing AI Models using ML Workbench (e.g PIVOTAL Cloudera, Ms Azure, NVDIA Omniverse)

Good foundation in Data Management, Data Governance (AI Model, ML Ops)

Banking domain analytics within mass market;

wealth or private banking sales & customer 360 analytics

fraud-compliance-risk analytics

operational productivity & capacity analytics

human resource analytics or various advanced analytical frameworks for SME / commercial banking

transaction banking, payments, etc.

Insurance Domain within Bancassurance, Life, General Insurance domain such as agency sales & distribution, customer acquisition & servicing analytics, claims processing, fraud, etc.

It would be nice should you have :

Good foundation in programming language i.e (at least one) R, Python, Scala

Certification with relevant to Cloud / Machine Learning / Artificial Intelligence.

Regional Financial Services Experience, across SEA

Strong client relationship skills, including an ability to independently engage with clients.

An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit our short-term and long-term project assignments

Additionally : Lead or Manage :

Opportunity Management – RFI / RFP Process, Solution Designing, Budgeting and Account Planning

Delivery Management – Project Management, Manage Project Team, Project P&L

Leadership - Mentor and coach team members, fostering their professional growth and development within the insurance consulting domain

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website

#LI-AP

Requisition ID :

In Indonesia, the services are provided by Imelda & Rekan and other related entities in Indonesia ("Deloitte in Indonesia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Indonesia, which is within the Deloitte Network, is the entity that is providing this Website.

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