Senior Specialist Automotive Complaint Management

Senior Specialist Automotive Complaint Management

Join to apply for the Senior Specialist Automotive Complaint Management role at Infineon Technologies .

• Job Description :
• Responsible for processing incoming customer complaints end-to-end for products and customers in the automotive industry.
• Develop problem verifications and define analysis steps; support global production sites in problem-solving.
• Ensure application of the 8D method and report generation for customers.
• Find innovative, efficient, and targeted solutions for customer returns with various causes.
• Your Profile :
• Degree in Electrical Engineering, Physics, Material Science, Microsystems Technology, or a related field.
• 1-3 years of experience in Quality or Complaint Management.
• Knowledge of semiconductor production or analysis is advantageous.
• Solid understanding and application of the 8D method.
• Strong communication, intercultural skills, and fluent English.
• Company Overview :

Infineon is a global leader in semiconductor solutions, driving decarbonization and digitalization to create safer, greener, and smarter technologies. We foster diversity, inclusion, and equal opportunities.

We encourage you to apply and join our innovative team. Let your recruiter know if you need any accommodations during the interview process.

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