Join Meltwater's Client Insights team, where you'll step into the role of an Insights Analyst, contributing to our bespoke reports and project management for esteemed clients. Your analytical skills will shape customized reports and assist in managing key projects, utilizing both quantitative and qualitative media analysis to offer actionable insights. Working closely with internal teams and clients, you'll ensure timely delivery of high-quality reports, continuously refining techniques to meet evolving client needs. As a pivotal member of our data-driven approach, you'll collect, organize, and analyze customer research metrics to inform critical business decisions. Your duties will encompass data compilation, analysis, insight generation, and assisting in report development methodologies.
At Meltwater, you'll immerse yourself in an environment fostering continuous growth, where mentorship and inclusive leadership are fundamental principles rather than mere catchphrases. Collaborate with experienced colleagues and respected leaders, continually evolving alongside industry trends. Within this dynamic environment, you'll thrive within a culture emphasizing empowerment and autonomy, making significant contributions to our expanding organization's success.
What You Will Do :
This is a remote work opportunity.
- Be part of a media insights team based in Malaysia that delivers customised insight reports to Singapore clients
- Utilise our Meltwater proprietary software, G Suite Tools, Microsoft Excel and PowerPoint extensively, to cover the end-to-end process of extracting raw data and delivering reports in a practical format for clients
- Manage your portfolio of dailies / monthly / quarterly projects and ensure accurate & satisfactory output throughout the delivery process
- Acquiring and logging of data from broadcast and social media platforms, consolidating report narratives and maintaining databases
- Able to precisely summarise, translate news titles and articles from Chinese to English
- Play an integral role of working cohesively with your team to ensure all deliverables and tasks are completed in high quality and well within deadlines
- Engage in process optimization initiatives across projects
- Share and contribute best practices in quantitative and qualitative reporting techniques
- Work closely and interdependently with internal analyst teams, team leads, project managers, with a shared purpose of value-adding to the clients
Who You Are :
Strong proficiency in Chinese and English to translate Chinese articles and clips in EnglishProficiency in additional language (Malay or Tamil) is a plusAble to work early hours (5am - 2pm), public holidays and weekends on some occasions based on project requirements (40-hour work week)Preferably Bachelor's Degree (in any discipline) with strong academic resultsEntry level or have up to 1 - 2 years of relevant working experienceDetail-oriented : ensure data integrity, precision, and exercise vigilance in the analyses to arrive at correct conclusionsEffective time management ability to handle time-sensitive tasks and deliverablesExcellent in both qualitative and quantitative report writing skillsGood communication skills and thrives in a team environmentHave a keen interest / keep up with current affairs, mainstream media, and social mediaProficiency in using Microsoft Excel, Microsoft PowerPoint, G Suite tools, or experience with Google Sheet formulasExperience in Google Apps Script is preferred, candidates with knowledge on other coding languages such as Python and R are welcome to apply tooKnowledge of Singapore media landscape is a plusWhat We Offer :
Enjoy flexible paid time off for enhanced work-life balance.Comprehensive health insurance tailored for you, complete with an annual health check.Special discount on selected restaurants / shops through our food delivery partner.Employee assistance programs covering mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.Energetic work environment with a hybrid work style, providing the balance you need.Benefit from our family leave program, which grows with your tenure at Meltwater.Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
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