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Technical Operations Specialist - Claims (Marine Cargo / A&H)

Technical Operations Specialist - Claims (Marine Cargo / A&H)

MarshKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

Technical Operations Specialist - Claims (Marine Cargo / A&H) at Marsh. Location : Kuala Lumpur, Malaysia. Hybrid work arrangement based on team requirements.

Responsibilities

  • Processing General Insurance Claims, including verifying claim documentation, evaluating claim eligibility, determining coverage parameters, and calculating settlements.
  • Adjudication and processing of General Insurance claims within defined turnaround times.
  • Ensure computed claims settlements and verified reimbursements from insurers are valid.
  • Monitor and follow up on unsettled claims with insurers and / or clients to obtain required information.
  • Interact with stakeholders to ensure proper execution of tasks.
  • Provide advice to clients on policy coverage, claims preparation, and operational questions.
  • Prepare monthly claims statistics and update documentation processes.
  • Proactively identify problems and provide solutions; participate in initiatives to improve efficiency and productivity of the department.

Qualifications

  • At least a Bachelor’s degree in any field.
  • Minimum 7 years of experience in General Insurance claims.
  • Good work ethics with high integrity, attention to detail, compliance, and process-driven mindset.

    • Preferred Skills

  • Ability to read Traditional Chinese.
  • Experience handling Marine Cargo or Accident & Health claims.
  • Experience training juniors in technical claims processing.
  • Willingness to learn and take on new challenges.
  • Excellent coordination skills and ability to work with multiple stakeholders.

    • Why join Marsh

  • Professional development opportunities, engaging work, and supportive leadership.
  • Inclusive culture with collaboration on innovative solutions impacting colleagues, clients, and communities.
  • Scale of Marsh McLennan provides diverse career opportunities, benefits, and rewards to enhance well-being.

    • About Marsh

    Marsh, a business of Marsh McLennan (NYSE : MMC), is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit marsh.com.

    EEO and Working Arrangements

    Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We encourage applicants from diverse backgrounds and provide hybrid work where possible. All colleagues are expected to be in their local office or with clients at least three days per week, with anchor days as determined by the team.

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    Buat amaran kerja untuk carian ini

    Technical Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia