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Business Analyst Intern

Business Analyst Intern

Bitlab DigitalKuala Lumpur, Kuala Lumpur, Malaysia
13 jam yang lalu
Penerangan pekerjaan

Company Overview :

Bitlab specialises in building custom and complex portals, websites, mobile applications, and cloud & AI solutions. We turn ideas into tangible digital experiences with a focus on flexibility, agility, and client-centric delivery.

Role Summary

We're looking for a Business Analyst Intern to support our product, design, and engineering teams on real client projects. You'll learn how requirements become shipped features - working hands-on with senior BAs / PMs in an agile environment.

  • Location : Mont Kiara, Kuala Lumpur
  • Duration : 3–6 months (flexible)
  • Schedule : Full-time (Mon–Fri)
  • Compensation : Monthly internship allowance

What You'll Do

  • Support requirements activities :

    • sit in on stakeholder sessions, capture notes, extract action items, and help shape problem statements and success metrics.

  • Documentation & artefacts :

    • draft and maintain user stories, acceptance criteria, simple BRDs / FRDs, change logs, and RAID logs under guidance.

  • Backlog hygiene :

    • help organise product backlogs, refine tickets, and prepare sprint boards (ClickUp).

  • Process & journey mapping :

    • create basic flowcharts, logic flows, and user journey maps (Miro / FigJam).

  • Discovery & research :

    • perform light competitor / benchmark research and synthesise insights for the team.

  • UAT support :

    • draft test cases, execute tests, log defects, and follow up on fixes; help coordinate user feedback.

  • Design collaboration :

    • work with UX to annotate wireframes / prototypes (Figma) and ensure requirements are traceable to designs.

  • Engineering collaboration :

    • clarify requirements, read simple API / Swagger docs, and keep a data dictionary / current state notes.

  • Reporting :

    • prepare project status updates, minutes, and client-ready slides.

  • Quality & compliance :

    • help ensure documentation consistency and basic data-protection hygiene (e.g., PDPA awareness).

    What You'll Learn

  • BA best practices (from discovery → stories → UAT).
  • Writing clear user stories, acceptance criteria, and test cases.
  • Translating business goals into product requirements and delivery plans.
  • Exposure to CMS (e.g., Umbraco / AEM / Sitecore), cloud & AI-powered projects, and API-driven integrations.
  • Practical tools : ClickUp, Figma, Miro, Swagger / Postman, Excel / PowerPoint.

    • Requirements (Must-Haves)

  • Final-year student or recent grad in Information Systems, Computer Science, Business / IT, Engineering, or related field.
  • Strong analytical thinking, note-taking, and structured writing skills.
  • Clear communicator (spoken and written English); collaborative and curious.
  • Comfortable with spreadsheets and presentation tools; meticulous attention to detail.
  • Available at least 12 consecutive weeks; based in Mont Kiara, Kuala Lumpur.

    • Benefits

  • Real project exposure with mentorship from senior BAs / PMs.
  • Hybrid work, friendly culture, and regular learning sessions.
  • Performance feedback and potential conversion to full-time.
    • Buat amaran kerja untuk carian ini

    Intern • Kuala Lumpur, Kuala Lumpur, Malaysia