Retail Sales Executive

Creative Project Manager and Operation Supervisor at 3DExpress.my

Join a fast-growing brand shaping the future of creativity through 3D printing!

Are you passionate about technology, innovation, and helping customers bring their ideas to life?

We’re looking for a Retail Sales Executive who’s eager to learn, driven by results, and excited to engage customers in the world of 3D printing — from printers and filaments to creative, printed products.

• Communicate product features, benefits, and unique selling points clearly to match customer needs.
• Upsell and cross-sell related products to enrich the shopping experience.
• Promote 3D printed products alongside printers and filaments.
• Assist in closing sales and converting walk-in traffic into purchases.
• Greet and engage customers in a friendly, professional manner.
• Conduct product demonstrations, troubleshoot basic issues, and provide post-sale support.
• Educate customers on 3D printer capabilities, materials, and best practices.
• Resolve customer concerns promptly and escalate when needed.
• Maintain a clean, organized, and visually appealing sales floor that meets brand standards.
• Restock shelves and monitor inventory to avoid out-of-stock situations.
• Assist with receiving shipments, stock counts, and inventory accuracy.
• Work collaboratively with team members and maintain a positive work environment.
• Monitor the sales floor for security awareness and submit customer feedback to the Store Manager.
• Ensure the store and displays are clean and ready before opening.
• Turn on LCD panels, demo screens, and 3D printers — ensuring all are operational.
• Replenish shelves and confirm stock accuracy between system and physical counts.
• Demonstrate approved printed samples and manage 3D printing displays.
• Observe customer behavior and offer assistance proactively.
• Capture feedback to help the team improve the overall customer experience.
• Excellent verbal communication and interpersonal skills.
• Prior retail or customer-facing experience is a plus.
• Experience or familiarity with 3D printing technology (especially Bambu Lab products) is an advantage.
• Passion for emerging tech, learning new tools, and problem-solving.
• Positive attitude, proactive mindset, and a strong drive to achieve sales goals.

What We Offer

✨ Be part of a movement that’s redefining retail and creativity through technology.

If you love engaging with people, enjoy learning new tech, and want to grow in the exciting world of 3D printing — we’d love to meet you!

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