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Regional IT Expert – Laboratory Software Integration & Customer Support
Anton PaarShah Alam, Selangor, Malaysia2 hari lalu
Penerangan pekerjaanCompleted technical education with a focus on IT and several years of professional experience in a similar role Ability to manage IT services following ITIL best practices , ITIL certification preferred Expertise in network technologies , including routing, switching, firewalls, cloud security, reverse proxy, VPN, virtualization and containerized installations Proficiency in Windows Client environments , including client management, Active Directory, Group Policies, and anti-virus software / endpoint protection software Hands on experience in client-server and corporate database installations (MS SQL, PostgreSQL) General understanding of system integration to support AP Connect adaption Structured and solution-oriented working style Strong team spirit and communication skills Fluent in English, other languages especially Chinese are an advantage Willingness to travel A reliable and long-term workplace in an expanding, international high-tech company An innovative company culture that promotes technical excellence and secures our position as a technological leader in the global market A value-oriented working environment that encourages supportive collaboration, commitment, and individual responsibility Tailored training and onboarding to ensure your success in the role Mid-Senior level Full-time Information Technology Measuring and Control Instrument Manufacturing
Regional IT Expert – Laboratory Software Integration & Customer Support
Join to apply for the Regional IT Expert – Laboratory Software Integration & Customer Support role at Anton Paar
Responsibilities
- Support customers’ IT departments across Asia-Pacific to install and integrate AP Connect into their corporate IT infrastructures
- Act as the primary point of contact for IT service inquiries regarding user management, server installations and instrument connections, ensuring timely and professional resolution of customer issues
- Analyze and resolve system disruptions at the 2nd-level support tier
- Train end-users and customers on AP Connect integration, IT systems, and security best practices
- Maintain a customer-focused approach , ensuring proactive communication and efficient problem resolution
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Note : The original listing includes several location and role postings; this refined description focuses on the Regional IT Expert – Laboratory Software Integration & Customer Support position.
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Software Integration • Shah Alam, Selangor, Malaysia
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