Regional Head, IT & Operations, Asia

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

Job Role : Regional Head, IT & Operations, Asia

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters),

Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 55 countries worldwide.

Role Overview :

The Regional Head, IT & Operations, Asia is a strategic and operational leader, responsible for enabling excellence across the division through efficient, scalable, and customer-focused operations. Acting as a vital bridge between divisional teams and corporate functions, the Regional Head, IT & Operations, Asia ensures alignment with Group strategy and fosters a culture of collaboration, innovation, and continuous improvement. The role is focused on unlocking operational leverage, streamlining processes, and delivering services that support sustainable growth. It will play a pivotal role in translating divisional strategy into effective operational capabilities that drive success. The role will hold ultimate accountability for delivering comprehensive operational support across the division, whether directly managed, enabled through group capability or outsourced, being the ultimate owner of end-to-end capability.

YOUR ROLE AND RESPONSIBILITIES :

This is not an exhaustive list but outlines the core areas of responsibility :

Operational Leadership

• Lead the operational agenda across the division, ensuring consistent delivery of high-quality services and outcomes.
• Drive operational efficiency through end-to-end process optimization, automation, and performance management.

Technology, Data & Process Enablement

Business Services & Shared Services Integration

Corporate Services

Collaboration to Deliver Success

Building a High-Performing Team

Promote a culture of empowerment, accountability, and continuous learning

Operational Leverage & Transformation

Policy, Process and Procedures

Environment, Customer Focus and Relationships

People Management / Personal Development

OUR IDEAL CANDIDATE WILL BE :

YOUR BENEFITS AND SALARY :

DATA PROTECTION NOTICE FOR JOB APPLICANTS

This Data Protection Notice (“Notice”) sets out the basis upon which Howden Insurance Brokers (S.) Pte. Limited (“we”, “us” or “our”) may collect, use, disclose or otherwise process personal data of job applicants in accordance with the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organizations which we have engaged to collect, use, disclose or process personal data for our purposes.”

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