Client Success Executive – For Nurses

From Bedside to Techside : Client Success Executive

Where healthcare meets technology — and you make the difference.

Johor Bahru / Penang / Kuala Lumpur | Full-time | Hybrid

Junior – Intermediate Level

About the Role

Are you a nurse or clinician who's passionate about

patient safety

, enjoys improving

nursing workflows

, and is curious about how

technology and data

can transform care?

We're hiring a

Client Success Executive

to be the bridge between frontline healthcare and innovation. In this role, you'll apply your clinical background and ICT skills to support hospitals and aged-care centres in adopting our AI-powered monitoring solutions.

You'll be a trusted partner to healthcare teams —

leading training, interpreting reports, and translating insights into real improvements

that make care safer and smarter every day.

What You'll Do

• Support & Train

: Lead engaging training sessions for nurses and hospital staff (on-site & online).

: Review reports, highlight safety trends, and share practical recommendations.

: Promote best practices to help teams fully benefit from our system.

: Build trust, gather feedback, and ensure smooth client journeys.

What We're Looking For

Why Join Us?

: Contribute to safer care and fall prevention in hospitals and aged-care centres.

: Build skills beyond clinical work — in technology, data, and client success.

: Work with healthcare teams across Malaysia, Singapore, and Southeast Asia.

: Enjoy a balance of fieldwork, collaboration, and remote work.

: Be part of a team that values healthcare professionals and invests in your growth.

About SmartPeep

SmartPeep is an award-winning health-tech company that helps hospitals and aged-care centres prevent falls and monitor patients using AI. Trusted in Malaysia, Singapore, and Australia, we're on a mission to make healthcare

safer, smarter, and kinder

How to Apply

Send your resume and a short note on why you're excited to join us :

Subject

: Client Success Executive – (Your Name)