1. End-users service :
2. System, network & application administration if any at site level :
3. PBX System management and maintenance if any at site level.
4. Support for special systems like the VoIP, WebEx etc. as the front-line
5. System & data backup
6. Responsible for incident & problem tracker
7. Fix assets management and distribution at site.
8. Technical and operation manual documentation
9. To finish other task of supervisor arrangement.
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Technology Specialist • Kulim, Kedah, Malaysia