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Relationship Manager (Nationwide)

Relationship Manager (Nationwide)

AFFIN GroupKluang, Johor, Malaysia
30+ hari lalu
Penerangan pekerjaan

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7 months ago Be among the first 25 applicants

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

Account Profitability

  • Maximise earnings potential and revenue of relationships.
  • Review and monitor account performance.

Service Management

  • Ensure promptness and quality of credit processing.
  • Monitor overdue accounts and undertake prompt measures to prevent NPLs.
  • Provide customer information to relevant parties within the Bank.
  • Facilitate the drawdown of facilities.

    • Client Relationship Management

  • Support, identify, solicit, and establish a high-value client base.
  • Manage customer relationships and interfaces.

    • Operations Management

  • Proactively manage a portfolio of SME accounts by monitoring credit risk.
  • Coordinate with branches and departments to maximize process efficiency and customer satisfaction.

    • Additional Responsibilities

  • Act as Backup Compliance Coordinator and oversee responsibilities under BNM’s policies and AML guidelines.
  • Serve as Backup Operational Risk Coordinator, implementing ORM activities.
  • Champion ORM activities within the Business Unit.
  • Report operational defects via the Loss Event Database.
  • Utilize ORM tools like RCSA, KCS, KRI, and ScAN.
  • Undertake additional responsibilities as assigned.
  • Act as Backup BCP / DRP Coordinator for Business Contingency Planning.

    • Job Requirements

  • Degree in Accounting, Finance, Banking, Business, Economics, or related fields.
  • Experience in marketing and credit processing.
  • Proficiency in Bahasa Malaysia and English, both oral and written.
  • Good public speaking and presentation skills.
  • Knowledge of Bank’s Credit, Operations, and Products.
  • Awareness of SME issues, policies, and trends.
  • Basic business acumen and industry knowledge.

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Sales and Business Development

    • Industries

  • Banking

    • Referrals increase your chances of interviewing at AFFIN Group by 2x.

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