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IT Support Executive

IT Support Executive

DenaveKuala Lumpur, Kuala Lumpur, Malaysia
8 jam yang lalu
Penerangan pekerjaan

Denave Federal Territory of Kuala Lumpur, Malaysia

IT Support Executive

Denave Federal Territory of Kuala Lumpur, Malaysia

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Job Summary :

We are seeking an experienced and proactive IT Support Executive to join our team. The ideal candidate will have at least 2 years of hands‑on experience in providing technical support, troubleshooting hardware and software issues, and ensuring smooth day‑to‑day IT operations within the organization.

Key Responsibilities :

  • Provide first and second‑level technical support to end‑users (on‑site and remote).
  • Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
  • Troubleshoot system and network problems, diagnosing and solving hardware / software faults.
  • Monitor and maintain computer systems and networks to ensure optimal performance.
  • Manage IT assets, inventory, and documentation.
  • Set up new user accounts and profiles and deal with password issues.
  • Respond in a timely manner to service issues and requests, ensuring minimal downtime.
  • Work closely with vendors and service providers for maintenance and support contracts.
  • Maintain data backup and recovery processes.
  • Support basic IT security and compliance practices.

Requirements :

  • Minimum 2 years of working experience in IT support or a related field.
  • Diploma / Degree in Computer Science, Information Technology, or equivalent.
  • Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking.
  • Familiarity with Active Directory, Office 365, antivirus systems, and endpoint security tools.
  • Ability to prioritize and manage multiple tasks under pressure.
  • Strong problem‑solving skills and attention to detail.
  • Good communication skills and a customer‑service‑oriented mindset.

    • Seniority level

  • Associate

    • Employment type

  • Full‑time

    • Job function

  • Information Technology

    • Industries

  • Outsourcing and Offshoring Consulting

    • Referrals increase your chances of interviewing at Denave by 2x

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    Executive It Support • Kuala Lumpur, Kuala Lumpur, Malaysia