Senior Associate - HRO (Finance Business Support)

About ITDS

International Training and Development Services (ITDS) is an internationally diverse department focused on Learning & Development and Support solutions for our DHL Group colleagues, delivering high-quality learning solutions that support employee growth, organizational capability, and business transformation across all divisions.

Operating on a cost-neutral business model, ITDS provides services to internal customers and ensures accurate charging for all delivered programs and initiatives.

We are proud to be an international and dynamic team, collaborating across regions and cultures to deliver innovative and effective training solutions that make a real difference.

Your Role : ITDS Finance Business Support

Provide high-quality business and operational support to enable data-driven financial decision-making and seamless stakeholder collaboration.

This role is key for ITDS to ensure accurate and timely charging of our internal customers, and to support the organization in achieving EBIT 0 , contributing to financial transparency and operational excellence.

Key Responsibilities

Operational & Administrative Support

• Create and track purchase orders, ensuring timely processing and accuracy.
• Maintain master data to support accurate invoicing and cost allocation.
• Execute cost allocations and invoice handling in line with agreed quality standards and timelines.
• Perform basic analysis of ITDS financial results and support management reporting.
• Generate events in SAP and maintain debtor records.
• Accurately update and monitor all financial key documents and tools.
• Provide general financial administrative support to the Finance team for specific business areas.
• Contribute to the review and improvement of existing processes.
• Resolve recurring issues in accordance with established standards and guidelines.
• Foster positive relationships with business partners, suppliers, and internal stakeholders through effective communication and collaboration.

Auditing & Compliance

Stakeholder Coordination

Process & Project Support

Skills & Qualifications

Personal Attributes

Do you have what it takes?

What’s in it for you?

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