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Sports Advisor Full Time (Decathlon Bandar Sri Damansara)

Sports Advisor Full Time (Decathlon Bandar Sri Damansara)

Decathlon MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL TIME ROLE?

IF YOU ARE READY TO LIVE AN EXPERIENCE OF A LIFETIME THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Sports Advisor (Sales), (or Sports Advisor, as we call it) your role is to ensure all customers leave our stores ‘satisfied or satisfied’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles.

Responsibilities : 1. To Customers

  • Welcome customers in a professional manner.
  • Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)
  • Know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range.
  • Develop the network of customers both in store and online, to know them better and establish a personal relationship.
  • Pass on sports passion and help customers discover new sports.
  • Improve and develop customer information by encouraging the subscription / registration of loyalty card to customers.

2. To Decathlon Malaysia

  • Know the ambition of the department and take action with the team to achieve it.
  • Promote innovation and sports experience in store.
  • Boost Decathlon Malaysia best sales by using resources and commercial tools.
  • Put together the layout in store in accordance with implantation principles and guidelines.
  • Produce high-quality implantation based on Satisfied Customer Family (FCS).
  • Maintain the layout with good facing to make customers satisfied.
  • Ensure that stock is accurate and available by using the automatic replenishment system.

    • 3. For Safety of People and Goods

  • Enforce basic safety and security standards in the departments.
  • Know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures.

    • 4. Development and Complementary Skills

  • Participate in training, develop the training skills and become a trainer.

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Bandar Sri Damansara • Kuala Lumpur, Kuala Lumpur, Malaysia

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