Client Management Executive – Fresh Graduate Friendly Role

Client Management Executive – Fresh Graduate Friendly Role

Doo Group WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Doo Group is a global financial services group with FinTech as its core. With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive products and services across the world. Through a one‑stop approach, Doo Group remains committed to helping our clients achieve an ideal financial life while moving towards a better future together!

Looking for a New Challenge? Join Us as We Expand Globally!

As we continue our global business expansion, we’re on the lookout for talented individuals who are motivated to support our strategic goals and initiatives. Join a team that values innovation and growth.

Responsibilities

• Performs daily account opening and maintenance processing, including daily management of in‑process, pending, and service‑related activities.
• Supports customer opening accounts and data maintenance and works closely with Business to contribute positively on the documentation, not limited to Account Opening, Maintenance, KYC.
• Understands new customer requirements and ensures adequate support to new customer requirements and initiatives.
• Performs Introducing Broker (IB) setting related and enquiries.
• Responds to issues and enquiries promptly through emails and Microsoft Teams chats etc.
• Communicates and coordinates issues with various departments, collects feedback, and puts forward optimization plans and implements them.
• Escalates to team leader upon detection of error and shortcomings in the existing processes.
• Excel in daily tasks by keeping up to date on changes to processes / systems / campaigns.

Requirements

What we offer / What's in it for you

Seeking to expand your regional work experience? Work alongside industry‑leading professionals from around the globe in an environment filled with opportunities for continuous learning and growth.

We value your wellbeing - You'll find it here along with our comprehensive medical, dental, optical, and wellness benefits.

We appreciate your contributions with a 13th‑month salary and performance bonus.

We reward our best employees with quarterly employee recognition awards in USD.

Life as DOOers

At Doo Group, we embrace a culture where continuous growth, collaboration, and creativity are at the heart of everything we do. As a DOO, you'll collaborate with top professionals from around the globe, dive into exciting projects, and play a pivotal role in shaping the future of finance.

Unlock your potential with Doo Group. Apply now and step into a role where your impact is celebrated!

Discover your potential with Doo Group. Apply now and be part of our success story!

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