Demand Manager

Overview

Executive recruitment company Monroe Consulting Group's Technology Division is partnered with a renowned financial institution that provides corporate and end-user banking services across the region. They are expanding their Innovation Hub to support the delivery of technology projects and increasing project demand. They are looking for a Demand Manager to lead in planning the resources capability and demand allocation for the Hub's projects. You will be working with the Head of Delivery together with Domain Leads (DL) to come up with the workforce demand planning , shaping and tracking the project demand fulfilment within the Hub.

Job Responsibilities

• Act as primary point of contact for hub, with the domain lead(s) in accepting incoming demand, work effort allocation, and identifying the best fit resource for each demand to maximize fulfilment of demands and resource chargeability.
• Tracking role fulfilment, making sure the resource demand is fulfilled as per plan.
• Work with multi vendors to source for candidates for the needs of the domains and managing the relationship with the vendor to deliver to plan.
• Performing vendor performance activities towards demand fulfilment and resource quality - you will need to be able to measure the quality and quantity of demand fulfilment.
• Inventorize resources' skills and availability, developing a view of resources' projected chargeability based on demand outlook.
• Working with Procurement on the Work Order demands and / or change requests in terms of resources demand, and see-through execution of plan, working with relevant stakeholders.
• Consolidate & leverage lessons learnt from operationalization to drive continuous improvement in demand & capacity management.
• Drive transition of demand and capacity tracking to Project Portfolio Management.
• Reports the resource demand insights to upper level management on a regular cadence.

Job Requirements

Advantage / Plus

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