BALENCIAGA Client Ambassador

Summary

About us

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women's and men's ready-to-wear, accessories, and objets d'art. The brand's unprecedented interactions with the expanding digital realm, material developments, and today's social responsibilities keep it at the forefront of modernity.

In 2021, Balenciaga's 50th Couture collection—the House's first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men's and women's collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

We are currently seeking a Client Ambassador who will report to the Store Manager.

Your opportunity

You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.

Job Description

Your opportunity

You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.

How you will contribute

• Act as a "host" for customer, interact and consistently strengthen and build strong customer relationships
• Develop and maintain good product knowledge and provide excellent and professional customer service
• Handle customer complaints and ensure issues can be resolved to the satisfaction of the customer and the company
• Replenish stock and maintain high standards of merchandise and product presentation and control products from a quality point of view
• Maintain store cleanness and tidiness, grooming and appearance of all areas respecting the visual merchandising Standard
• Ensure all procedures and policies are understood and carry out work according to those standards

Who you are

Why work with us?

This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

Job Type

Regular

Start Date

Schedule

Full time

Organization

Balenciaga SEA Malaysia