Medical Claims Executive (Start ASAP)
ProspleKuala Lumpur, Kuala Lumpur, Malaysia5 hari lalu
Penerangan pekerjaanDiploma or Degree (any field) 1–2 years’ experience in medical claim assessment; fresh graduates welcome Advantage : insurance, medical, or travel assistance background Strong English communication skills (written and spoken); Mandarin is a plus Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) Detail-oriented, decisive, customer-focused, and a strong team player Work Well programs supporting health and wellbeing Flexibility in planning and arranging for better work-life balance Structured training and mentorship programs Large variety of courses and targeted development programs Support for personal and professional development Clear career growth pathways International mobility and career progression encouraged
Manage travel medical claims end-to-end for Allianz Partners, supporting customers across Malaysia, Singapore, and Indonesia with clear communication and accurate decisions.
Your role
Here’s what you will be doing :
- Manage assigned claims from notification / registration through to closure
- Review coverage, validate documents, and calculate benefits within authority
- Initiate payments and draft clear, professional claim decision letters
- Maintain accurate reserves, data entry, and case notes in the system
- Track claim progress and coordinate with Finance on rebilling
- Respond to customer inquiries and complaints with timely resolutions
- Liaise with providers, policyholders, and partners to gather information and explain decisions
- Support team projects and ad hoc tasks; collaborate to ensure seamless handovers
About you
What you'll need :
Compensation & benefits
Training & development
Career progression
This job may close before the stated closing date, you are encouraged to apply as soon as possible
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Executive Start Asap • Kuala Lumpur, Kuala Lumpur, Malaysia