Field Service VII

Summary

We are seeking an experienced HVAC & Thermal Cooling Field Service Engineer with a strong background in supporting data center cooling systems. This role requires hands‑on expertise in installing, maintaining, and troubleshooting HVAC systems, CRAC (Computer Room Air Conditioning) units, chillers, and other thermal management solutions, specifically for data centers and high precision environments. The ideal candidate will be skilled in optimizing cooling efficiency, ensuring uptime, and resolving mechanical, electrical, and environmental issues in data center facilities.

Key Responsibilities

• Respond professionally and promptly to assigned service calls and emergencies.
• Perform preventive and corrective maintenance on precision cooling systems (e.g., Liebert units, AHUs, chillers, cooling towers).
• Ensure all work complies with safety standards, company policies, and relevant codes of practice.
• Maintain a minimum 90% completion rate for planned maintenance tasks.
• Communicate effectively with scheduling teams and update job statuses promptly.
• Submit accurate service reports via Oracle Mobile Field Service (MFS) and Field DB systems.
• Identify and report service or sales leads through proper channels.
• Maintain tools, equipment, and company property in good condition.
• Participate in team activities, including callout rotations and standby duties.
• Provide cross‑support to other service domains (e.g., power systems, monitoring solutions) when required.

Qualifications

Preferred Qualifications

Travel Requirement

Up to 95% (local / regional)

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