Data & Analytics Intern

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Join our Malaysia Data Team for a hands-on internship where you'll gain real exposure to data-driven decision making. From day one, you'll get exposure to real analytics initiatives and gradually take ownership of a project to be completed by the end of your internship.

You'll start by supporting the team in their day-to-day tasks, then move towards working more independently, with guidance and mentorship along the way. During your time with us, you'll get the chance to explore topics such as Service Operations, Process Automation, Fraud Analytics, Cost Management, and delivering insights that support Market Heads.

Beyond building technical skills, this internship is also designed to open doors to potential full-time opportunities within the team.

Responsibilities

• Work closely with senior analysts and mentors while contributing to ongoing analytics initiatives.
• Document processes and learn best practices in building a data-driven organization.
• Perform exploratory data analysis (EDA) to identify trends and anomalies using Google Big Query, SQL, Python and other analytical tools.
• Support dashboard development and automation using tools in Tableau or Looker.
• Work closely with other Analysts,to support OPEX and Service Ops teams by translating business problems into analytical questions and actionable insights.
• Present actionable insights to stakeholders on service performance, SLAs, and other KPIs.

Find out more about our Data Analytics folks here :

Qualifications

Additional Information

What we offer :

foodpanda is operated by Delivery Hero Group ("DH Group") - the world's leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.

In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 17 markets in both regions.