Instruction Designer - Learning and Development

Overview

Instruction Designer - Learning and Development, Clarks, Federal Territory of Kuala Lumpur, Malaysia.

The Instructional Designer - L&D is responsible for creating and implementing engaging learning experiences that align with organizational goals, while supporting business performance by driving key KPI’s. Reporting to the Head of Learning & Development, this role focuses on designing training programs, developing instructional materials, enabling knowledge transfer through train-the-trainer and facilitation activities, and collaborating with subject matter experts to enhance employee development and performance. The Instructional Designer plays a key role in fostering a culture of continuous learning and professional growth within the organization.

Responsibilities

• Design and develop instructional materials, including e-learning modules, training manuals, and facilitator guides / job aids.
• Develop job aids and learning tools that enable retail teams to improve performance and achieve key business KPI’s.
• Collaborate with L&D, HR and departmental leaders to identify training needs and objectives.
• Apply instructional design theories and methodologies to create effective learning experiences.
• Conduct needs assessments and analyze performance gaps to recommend training solutions.
• Utilize multimedia tools and technologies to enhance the learning process.
• Evaluate the effectiveness of training programs through feedback and performance metrics.
• Maintain and update training materials to ensure relevance and accuracy.
• Stay informed about industry trends and best practices in instructional design and employee training.
• Support facilitation programs where required.

Qualifications

About Clarks

Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear.

Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all.

Progress is woven into our DNA. Whether we’re pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we’re always striding forward.

Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact – and looking boldly ahead, too.

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