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Front Helper
SOFWAH ARABIATA (M) SDN. BHD.Alor Merah, Kedah, Malaysia1 hari lalu
Penerangan pekerjaanDeliver excellent and consistent customer service following the restaurant’s service SOPs. Handle all types of orders / reservations effectively — via phone calls, WhatsApp, walk-ins, and delivery apps. Confirm every order before processing. Serve food and drinks to the correct table based on marked order lists. Responsible for receiving payments and ensuring the correct amount is charged and returned. Maintain proper records of all transactions. Prepare beverages promptly, following standard operating procedures (SOP) for each drink. Ensure all prepared drinks are labeled with the correct order list before serving. Monitor bar inventory to ensure adequate, organized stock without overflows. Wash and clean bar equipment, food waste trolleys, cups, and dishes as needed. Ensure the “engine” (preparation / support) area is well-organized and adequately stocked with plates, cutlery, tissues, and other supplies. Carry out daily, weekly, and monthly cleaning routines as assigned. Perform opening and closing duties according to the restaurant’s SOPs. Cooperate and work in any section as needed, including the back-of-house team. Take initiative in maintaining cleanliness and helping where necessary during operations. Minimum SPM or equivalent (preferred). Prior F&B experience is an advantage. Good communication and interpersonal skills. Able to multitask and work in a fast-paced environment. Willing to work shifts, weekends, and public holidays. Physically fit and able to stand for long hours. On-the-job training provided. Potential career growth. Number of applicants Skills match Which of the following statements best describes your right to work in Malaysia? What’s your expected monthly basic salary? Which of the following types of qualifications do you have? How many years’ experience do you have as a Kitchen Helper? Have you worked in a role which requires a sound knowledge of food provenance? Do you have customer service experience? Have you worked in a role where you were responsible for stock control?
We’re hiring! Looking for candidates who are interested to work as Front Helpers at our outlets in Gurun, Kuala Nerang, Sungai Petani & Alor Setar .
Key Responsibilities
- Ensure cleanliness of the dining area, bar area, counter, and overall premises is maintained to the highest standard.
- Ensure proper arrangement of tables, chairs, table numbers, and QR codes.
- Maintain a calm and welcoming dining environment, including selecting appropriate instrumental music and adjusting lighting as needed.
Customer Service
Beverage & Bar Duties
Stock & Engine Area
Cleaning & Maintenance
Teamwork & Flexibility
Requirements
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Salary match
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