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Sales Manager

Sales Manager

Milkyway Chemical LogisticsShah Alam, Selangor, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

We are seeking a highly motivated and experienced Sales Manager to lead and grow our customer base in the freight forwarding and logistics industry. The ideal candidate will have strong industry knowledge, a proven sales track record, and the ability to build and lead a high-performing sales team. This is a strategic role focused on acquiring new business, nurturing key accounts, and driving overall revenue growth.

Responsibilities

  • New Business Development :

Acquire new customers through a structured and rigorous prospecting cycle to achieve profitable revenue targets.

  • Account Management :
  • Maintain strong relationships with clients under a Key Account Management model, ensuring long-term partnership and customer satisfaction.

  • Sales Strategy & Execution :
  • Develop and implement strategic sales initiatives aligned with company goals to expand market share.

  • Build, lead, and mentor a high-performing sales team. Responsible for recruitment, training, setting KPIs, and monitoring performance.
  • Client Engagement :
  • Conduct face-to-face sales meetings, deliver presentations, and communicate effectively with potential and existing clients.

  • Solution Selling :
  • Prepare and deliver customized, solution-based proposals that address specific customer logistics needs.

  • Handle tender submissions, including documentation preparation, internal coordination, and timely submission.
  • Rate Sourcing & Quotations :
  • Source competitive rates from shipping lines, transportation providers, warehouses, and overseas agents. Prepare accurate quotations and follow up on sales leads.

  • Operational Coordination :
  • Monitor shipment arrangements independently and ensure timely, efficient delivery.

  • Customer Service :
  • Respond promptly and professionally to customer inquiries and resolve issues effectively.

  • Cross-Functional Collaboration :
  • Work closely with internal teams including operations, finance, and customer service to support seamless service delivery.

  • Other Duties :
  • Perform any other tasks as assigned by the Department Head or Management.

    Qualifications

  • Education : Minimum SPM / Secondary School qualification.
  • Experience : At least 8 years of working experience in sales or indoor sales within a Shipping Line, NVOCC, or 3PL company.
  • Industry Knowledge : Solid understanding of sea freight (FCL & LCL), domestic transportation. Airfreight knowledge is an added advantage. Familiarity with Dangerous Goods (DG) and ISO Tank handling is a plus.
  • Commercial Acumen : Strong ability to source competitive rates and negotiate effectively with carriers, suppliers, and overseas agents.
  • Technical Skills : Proficient in Microsoft Office applications. Willingness and ability to learn new systems and platforms.
  • Languages : Fluent in English and Bahasa Malaysia. Mandarin-speaking ability is preferred.
  • Attributes : Independent, self-driven, and results-oriented. Excellent communication and interpersonal skills. A good team player with leadership qualities.
  • Working Hours

    Monday to Friday (5 working days per week)

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Sales and Business Development
  • Industries

  • Transportation, Logistics, Supply Chain and Storage
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    Buat amaran kerja untuk carian ini

    Sales Manager • Shah Alam, Selangor, Malaysia