The Client Partner is responsible for hitting revenue goals, building relationships with key enterprise accounts and helping clients drive business results on TikTok through product consultation, education, and support. Success as a Client Partner requires strong sales skills, business acumen, effective collaboration, problem-solving skills, attention to detail, and the ability to thrive in a fast-paced and changing environment. Responsibilities Strategic Client Relationship Management
- Provide consultative, solutions-focused advice and quality client servicing
- Independently drive and scale revenue from advertisers
- Establish and manage strong client relationships with both working level and senior client stakeholders and ability to influence at the C-level
- Lead collaboration with external clients and internal stakeholders across product, marketing, legal, solutions engineering and client solutions to provide outsized value to clients
- Lead account planning process that aligns brand and TikTok resources to maximize opportunities Product Management
- Brainstorm, identify, and implement advertising solutions on TikTok media products to deliver measurable results for clients
- Serve as a strategic TikTok product consultant for clients, with the ability to spearhead client education on TikTok media products or properties and leverage different solutions creatively to unlock business outcomes for clients
- Analyze data and create actionable insights for clients and internal cross-functional teams Campaign Planning and Management
- Facilitate clients’ ad campaigns from start to finish
- Manage internal account operations including account set up etc.
- Plan and build compelling storylines and data-driven presentations that are customized to clients’ business and problems
- Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
Minimum Qualifications
5+ years of experience in any of the following : Sales / Media / Digital MarketingDeep understanding of digital media platforms and related ad metricsDemonstrated experience in working with and influencing cross-functional teamsCapable of driving C-level conversations and strategy planningStrong sales acumen and ability to develop and maintain client relationships with excellent communication and presentation skills Preferred QualificationsExperience with TikTok media products and advertising solutionsExperience with crafting strategic outcomes through data analysis and insightsHigh level of business acumen and driver of commercial successeCommerce experience is a plus, looking for hands-on capabilities, not just strategySales person who has experience working on product mix strategies to build the businessExperience working with CPG brands is a bonus