Account Management Executive

Overview

IQI Global WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Account Management Executive IQI is a property and investment company operating and advising in Malaysia, Singapore, Hong Kong, UK, US and Dubai. Founded by a diverse range of partners from the UK, US, Malaysia & Singapore the company is uniquely geared towards offering an extensive range of property and services worldwide. Responsibilities

Task Prioritization & Compliance Prioritize daily work tasks to achieve set objectives. Adhere to Standard Operating Procedures (SOPs) in all operational activities. Monitor, report, and review campaign progress, providing weekly / monthly updates to management. Client Relationship & Account Management Identify and fulfil customer requirements, ensuring timely communication on campaign status and plans. Provide advanced account management support, particularly for Tier 1 / Corporate clients. Accurately record and maintain all data related to campaign and communication status. Develop and maintain positive relationships with potential leads and existing consumers. Client Onboarding & Marketing Support Execute onboarding processes for new consumers, handling and addressing inquiries. Assist overseas clients by liaising with the internal teams during onboarding and marketing campaign execution. Reporting & Performance Tracking Provide recurring reports to customers on campaign performance. Follow up with consumers on their campaign listing performance and share updated campaign plans as needed. Conduct cold / warm calling to verify potential buyer leads from marketing campaigns (e.g., Facebook / Company Websites) before forwarding them to the company internal system. Ensure accuracy of buyer lead information before distribution to clients. Contract & Renewal Management Proactively discuss renewal opportunities with existing consumers before contract expiration. Maintain strong consumer relationships through new contract agreements. Education Qualifications & Certificates

Degree / Diploma in business related preferred Work Experience

Required : 1 year+ experience in working directly with Customers Preferred : Interested in AI Skills, Knowledge & Abilities

1.

Software knowledge in using all Microsoft Office applications, especially PowerPoint and Excel. Salesforce and Tableau experience a plus. 2.

Communication Excellent communication skills between internal teams and external clients 3.

People Management working with various stakeholders for different accounts, you will need to provide clear goals and guideline to everyone to ensure everyone on the same track Cantonese & Mandarin is compulsory to liaise with oversea consumers such as Hong Kong and China. Benefits

Medical Insurance Annual Bonus Company Trip / Events / Dinner Subsidy of gym membership Performance Incentive Seniority level

Entry level Employment type

Full-time Job function

Sales and Business Development

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