Service Leader

Shangri-La Rasa Sayang, Penang

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.

We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

We are looking for

Service Leader - Human Resources

to join our team

As our Service Leader - Human Resources, we rely on you to :

• Assist in the administration and enforcement of Human Resources policies and procedures, ensuring compliance and adherence throughout the property.
• Screen all received applications, conduct initial interviews, and shortlist candidates for the positions of Service Leader and Service Associate based on specified criteria and requirements.
• Assist in maintaining records of tenancy agreements and service contracts, including their terms and regulations.
• Oversee the maintenance and updating of personal files.
• Participate in documenting staff movements within the Hotel, ensuring that all status changes are accompanied by proper approvals, documentation, and signatories.
• Plan, coordinate, and execute engaging monthly staff activities with a creative approach. (Promote employee welfare programs, such as employee engagement activities, community engagement, and assist in recognition programs preparation.)
• Manage employee welfare, including overseeing employees' facilities, hostel, addressing employee concerns, and providing support for work-related issues.
• To render services and delight the internal customers on their needs with existing guidelines and standard set up by Shangri-La Rasa Sayang, Penang.
• To assume the responsibility of the Human Resources officer.

We Are Looking For Someone Who

If you are the right person, what are you waiting for? Click the apply button now

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